Ask Unclutterer: A successful move

Reader Katie submitted the following to Ask Unclutterer:

My husband and I will be moving apartments soon and could use some help thinking through the cleaning/uncluttering, packing and unpacking process. The new apartment will be close to the same size as the old one (possibly a little smaller, depending on which one comes through), but our current place is extremely cluttered with a lot of misused space and even boxes from our last move that we have never even touched (in 3 years — I know, I know — you’re going to tell me to get rid of them without even looking in them!). We are looking forward to starting fresh in a new place and doing some necessary uncluttering in the process, but we don’t want to delude ourselves that it will be an easy process, as we both have clutterbug and procrastination tendencies. What tips do you have that might help us in the process of decluttering and packing up our old place and getting an uncluttered start in the new place??

I don’t know who thought it was a good idea to tell people to get rid of unopened boxes, but it’s some of the worst advice I’ve ever heard. And, I’ve surprisingly heard it a great deal. When I was going through my major uncluttering project, I became fed up with the process and tossed out a number of boxes I hadn’t opened since my move. Inside those boxes were my social security card, birth certificate, and my passport. Throwing out those boxes was a huge mistake and the paperwork was a hassle to replace! One thing you can be sure of is that I will never tell you to blindly get rid of unopened boxes. I don’t wish those repercussions on anyone.

My advice to you is to unclutter twice. It sounds like a lot of work, and I won’t lie to you, it is. However, you will be so amazed by the results that your hard work will be worth it. You will love your new place and really enjoy living in it.

Start by sitting down with your husband and mapping out the life you want in your new space. This vision will be your motivation as you go through this uncluttering process.

The first wave of uncluttering will come when you’re packing up your things. Start by packing up those objects that you won’t need over the next couple months — winter clothing (assuming you’re in the northern hemisphere), cold-weather supplies, and holiday decorations (if you have such things). Ask yourself: 1. Did I use this in the past six months (or however often you are expected to use it)? 2. Do I plan to use it next winter (or whenever you would customarily use it next)? 3. Do I love it enough to go through the hassle of moving it? 4. Does it pass the red velvet rope test? 5. Does it reflect the remarkable life my husband and I desire?

At this point, get rid of anything that doesn’t meet all five of these criteria.

Label boxes clearly with the room where they’ll be stored and the contents of the box. Use smaller boxes instead of co-mingling contents that will be stored in different rooms. A label on a box might say: “Front Closet — Winter Coats” or “Basement Storage — Christmas Decorations.”

As you continue to pack your boxes, work in a way so that the things you use every day are the last to be boxed and loaded into a moving van. This way, they’ll be the first to be unloaded and unboxed when you move into your new space.

The second wave of uncluttering will come when you’re unpacking your things. As you’re putting things away, remember that everything you own must have a space (“a place for everything, and everything in its place”). Anything without a proper space will need to go.

A great tip I picked up a few years ago is that as you’re unpacking, be sure to flatten every piece of newspaper and box that you used. This way, you’re guaranteed not to miss anything while unpacking and it makes recycling or selling these materials simple.

Remember, too, that unpacking isn’t a race. Give yourself time to make informed decisions about your things. Set up your bed, kitchen, and bathroom first and then work out from there. Agree to unpack 10 boxes a night (or more) until you’re all moved into your new place. I actually envy your situation a little — you’re going to have a wonderfully uncluttered home when you’re finished!

Thank you, Katie, for submitting your question for our Ask Unclutterer column.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.


What to do when you fall off the organized wagon (and you will)

No one is perfect, and eventually your organizing system will fall apart. How you respond when this happens, however, will determine how much anxiety, stress, and clutter paralysis you will feel.

Keep Things in Perspective:

  • Failure only happens if you never recover. If your system falls to pieces but you eventually get things back in order, you simply learned a lesson. You only fail when you give up entirely and abandon all uncluttering and organizing efforts for the rest of your life. You’re not failing; you’re learning.
  • Being organized takes practice. You wouldn’t play a musical instrument or a sport like a professional if you hadn’t put in hundreds of thousands of hours practicing, so don’t expect professional organizing results without years of practice.
  • Who cares?! Unless your health or welfare are at risk, being disorganized is not the worst thing in the world. Watch 30 minutes of the national news to help put things in perspective.
  • Embrace the mess. Since you will eventually get off your bum and get back to an organized existence, take a day (or seven) and enjoy the chaos. At least temporarily, let go of the stress.

Find Motivation:

  • Determine why you want to be organized. As I’ve written in the past, if you don’t know why you want to be organized and clutter free, you’re going to struggle with every attempt you make to be an unclutterer.
  • Ask for help. Call a friend and ask him/her to help you get your project started again. If you don’t want your friends to see your place a mess, call in a professional organizer.
  • Plan a party. Nothing gets me moving faster than knowing there will be people coming into my house. Plus, the reward is that when your space is orderly, you get to celebrate with a party!
  • Acknowledge that you’re procrastinating. I don’t know why this works, but simply admitting to yourself that you’re avoiding a task can help get you motivated to change. Check out “Eight strategies to stop procrastinating” for tips on what to do next.
  • Plan your project. As you would a project at work, plan your entire uncluttering and organizing project to help you get back on track. Pull out your calendar, determine the scope of your project, create action items, and block off time each day to reach your goal. Being specific (and realistic) about what you will want to accomplish helps to alleviate the overwhelming Cloud of Doom and realize you can get things back to normal.

Get Started:

  • No excuses. Follow your project plan and just do it. There isn’t an easy way. You will have to do the work. However, the end result is definitely worth it.

Maintain:

  • Create household routines. In my home, we have “Doland Duties.” If you don’t have a chart of daily routines and responsibilities, now is the time to establish one or evaluate your old one.
  • Use a meal plan. The easiest way to eat healthy and keep from stressing out about what is for dinner is to create a weekly meal plan.
  • Declutter. The less you own, the less you have to clean, organize, store, and maintain.
  • Enjoy the calm. Take some time to reflect on how different you feel when things are uncluttered and organized instead of chaotic and disorganized. Remembering this feeling, and enjoying the remarkable life you desire, are great motivators to keeping you on course in the future.


Three quick organizing projects you can do right now

Have less than a few minutes to spare? Try one (or more) of these quick organizing projects:

  1. Go on a clutter mission. Do you have books strewn around your home or office that should be on your bookshelves? Gather them up and return them to their proper space. Maybe instead of books, you need to hunt down coats? cups? junk mail? shoes? paper clips? Pick just one type of item, and quickly get it in order.
  2. Enter it. Are there phone numbers on business cards, scraps of paper, or in e-mails that should really be in your phone and/or address book? Give yourself three minutes and enter as many contacts as you can into your permanent system.
  3. Empty it. Spring is here in the northern hemisphere, and now is the perfect time to store your winter weather coats, hats, and gloves. Before you do this, however, you’ll need to have these items cleaned. And, before cleaning, you need to make sure all coat pockets are empty. Since you’re pressed for time right now, simply go through all of the pockets of your winter gear, make sure they’re empty, and get everything ready to be cleaned.

What other organizing tasks can be completed in three minutes or less? Add your quick ideas in the comments.


Get your garage ready for summer

A lovely woman named Meri who works for California Closets e-mailed me last week to see if I would be interested in talking to Peter Walsh about garage organizing. Her offer came literally minutes before I was to interview him about office organizing. I told Meri that Peter is probably getting sick of us here at Unclutterer, and maybe she could just pass along some of his tips by e-mail.

She happily obliged, and a day later the following advice arrived in my inbox. If you’re in need of turning your garage back into a garage, these tips can serve as your instructional guide to a clean and organized space –

  1. Remove: If you want to really organize from the ground up, take everything out and take a good look at the space you have.
  2. Measure your car: When everything is out of your garage, pull in your cars and mark the floor where your car ends on all sides. You now know how much room you have if you want your car to fit.
  3. Throw Out: Get rid of the old and damaged. Decide what items are no longer useful, damaged, or have missing pieces, and dispose of them.
  4. Recycle: Reduce the clutter and be eco-friendly. Old newspapers, magazines, glass, aluminum, old oil or paint can be recycled.
  5. Donate: Time to get rid of the things that won’t ever fit or you won’t ever use again. If the items are still in good shape, donate them to a worthy cause.
  6. Group Items By Category so they are easy to find: When returning items to your garage, group like items together, such as sports and recreational equipment, garbage and recycling, lawn and garden, hardware, home maintenance, and tools.

I really liked the second tip to outline the car while the garage is empty. Simple, practical, and a fantastic idea. Once again, thanks to Peter Walsh for his terrific advice.


Ask Unclutterer: Document scanning services

Reader Jacqueline submitted the following to Ask Unclutterer:

I am a fairly organized person and nearly 80 years old. I have no close relatives, and have asked kind friends to manage things after I die. I want to make things as easy for them as possible. The idea of scanning all my records appeals to me but the time needed to spend scanning five years of income tax records in addition to everything else is more than daunting. I have one plastic bin with the income tax stuff filed in large ziplock bags for each year, and another bin for the other records. Is there an easier way?

Are you doing your taxes yourself or do you have an accountant? If you have an accountant, ask him/her to store your documents for you. If your accountant says no, ask your lawyer if he/she can do it. My grandmother is 100 and her lawyer has been keeping her tax documents for the past 10 years, so I know it’s not an uncommon request.

There are also services that will scan papers for you, like Office Drop. You load up a pre-paid envelope or box, ship it off to the scanning company, and then they send you back the papers and a disc with the data. You can also choose to have them simply upload your documents online so you have an additional backup accessible from anywhere. After the papers are returned to you, you can shred them and be done with the process. It’s obviously more expensive than doing it yourself, but it will save you considerable time.

Honestly, since you say you’re “fairly organized,” I don’t know if you need to digitize your documents. Once a year, review your files with your friends and/or estate lawyer, and see if they have any questions about where important documents are located. Make a photocopy of the most valuable papers and put them in a safety deposit box at your bank. Give a copy of the key to your lawyer or friend in case of emergency (and notify the bank of this), and don’t worry about it any more. It sounds like you have been great at keeping clutter out of your files, which will be extremely helpful to anyone who may need to access your files in the future.

Thank you, Jacqueline, for submitting your question for our Ask Unclutterer column. Check the comments for additional suggestions from our readers.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.


Video: Erin on Monday’s Rachael Ray Show

This week seems to be all about videos here on Unclutterer (don’t forget our upcoming Ask Peter Walsh anything!), and I’m excited to be part of the collection. For anyone who doesn’t have a television, lives outside the U.S. or Canada, or missed Saturday’s announcement, you can now see my appearance on yesterday’s Rachael Ray Show online:

The clip is just a little over three minutes long, and I’m really happy with how it went. I had a great time on set, and Rachael and her staff were incredibly kind. I also love how Michael Buffer says my name — Erin Roooooooooooooney Dolaaaaaaaand! I hope you enjoy the clip and the closet organizing tips, too.


Five things that are bound to clutter up your day

  1. Oversleeping. Waking up just 10 minutes late has the ability to throw your entire day off schedule. Use a timer for a week and determine how long it actually takes you to get ready in the morning, commute to your office, and start working on valuable action items. Are you waking up early enough to get everything done?
  2. Getting involved in office gossip and/or office politics. I’ve said it before, and I’ll probably say it again — these negative behaviors are pure clutter.
  3. Tossing junk mail somewhere other than the trash or into a shredder. Don’t let junk mail accumulate on your dining table, desk, or anywhere else it doesn’t belong. Immediately process your mail the first time you touch it.
  4. Losing your charge. How many times have you been on a cell phone call when your phone has died? How many times have you needed a flashlight during a blackout, only to find one that is out of batteries? Create a charging station for all of your portable electronic devices that is in a place you will use it. When doing spring and fall cleaning chores, include battery tests for all items you might need in an emergency. (Go ahead and check the charge on your fire extinguisher, too.)
  5. Throwing your dirty clothes on the floor. Get ready for bed before you are tired so you have enough energy to put your clothes in the hamper or put them up on a hanger. If you throw your clothes on the floor, you’re just creating more work for yourself in the future and a possible hazard in case you need to get up in the middle of the night.

What stumbling blocks have you found that are guaranteed to clutter up your day? Add to the comments any problems you’ve encountered and the solutions you’ve discovered.


Unclutterer on the Rachael Ray Show

Set your TiVOs, DVRs, or tune in Monday morning, April 26, to the Rachael Ray Daytime Talk Show. I’m on the episode giving advice on how to organize your closet, just in time for warmer weather.

I filmed my segment for this episode back in January, and I can’t believe I was able to keep it a secret until now while I’ve been waiting for it to air. I had an amazing time on set, and Rachael was incredibly nice to me. Michael Buffer (famous for his “Let’s Get Ready to Rumble” tagline) was on set the same day and I was able to meet his adorable dogs and daughter. Buffer announces the whole episode, and even announced me! In the same episode, RuPaul teaches the audience how to put on fake eyelashes (and, wow, RuPaul is tall — I had no idea), and veterinarian Dr. Ernie Ward shows viewers how to safely trim their pets’ nails. There are even more experts giving advice in the episode, but you’ll have to watch to learn more.

My appearance on the show is a little bittersweet, as it was the last time I wore high heel shoes. After my accident, I may never be able to wear high heels again. I know it’s not the most important thing in the world, and my podiatrist assures me my feet will appreciate the change, but it’s still a little sad. Feel welcome to join me in waving goodbye to my high heels at the end of the segment.

For clarification, I’m on Rachael’s daytime talk show, not her 30-Minute Meals show. Check your local listings for when the show airs in your region. I hope you enjoy the tips!


Nine tips for efficiently processing voicemail

Is the phone an integral, but loathsome part of your job? Do you hate playing phone tag with someone who doesn’t explain why they’re trying to reach you? Is the voicemail indicator light continuously ablaze on your desk phone?

If you answered “yes” to any of these questions, or simply would like to improve the way you process voicemail, check out the following nine tips for efficiently processing voicemail:

  1. Many phone systems have the ability to send voicemail messages to your e-mail. I recommend activating this feature, especially if you are often away from your desk. You can visually identify which messages are your highest priority before listening to any of them. If you receive more than 20 voicemails a day, consider using AwayFind with your e-mail system to push you only the important messages you’re waiting to receive.
  2. Regardless of how you receive your voicemails (audio or e-mail), listen to all of the messages before responding to any of them. Often, a problem someone calls about might get resolved without your help and a second message will be in the system asking you to ignore the initial request.
  3. When checking your voicemails, have your to-do list and calendar open so you can immediately capture action items, telephone numbers, and other important information.
  4. Only check your voicemail on a schedule, same as e-mail. I process my voicemail three times a workday — 10:00 a.m., after lunch, and 30 minutes before I leave the office. Your job might demand you check it more often, but usually once an hour is suffice for even people who highly depend on voicemail.
  5. Before picking up the telephone to return a call, consider that an e-mail might be a better way to respond. If a phone call is the fastest and best way, then, by all means, make the call. However, e-mail leaves a correspondence trail that you can refer to at a point in the future and, if you need to pass information along to more than one person, e-mail is better because you don’t have to make a series of calls.
  6. If you return a call and get someone’s voicemail, start the message by stating your name and your contact information. If the recipient wants to replay the message, he or she won’t have to listen to the entire message to get your contact information. Also, be as explicit as possible in the message so that the person can respond with valuable data. Try your hardest never to leave a message that only says, “Give me a call.”
  7. Before picking up the phone to return a call, jot down the major points you wish to cover in your conversation. This will keep you from forgetting an important point that might force you to make a second or third call later in the day with the forgotten information.
  8. Set a timer when returning calls, especially if you’re chatty. If I don’t set a timer, I can ramble on about nothing for an hour.
  9. Finally, delete all voicemails after you have sufficiently captured the data of the message. If your mailbox is full of old messages, you can’t receive new ones.

What advice would you add to this list? Sound off with your suggestions in the comments.


Ask Unclutterer: Preserving cherished sentimental items

Reader Brittney submitted the following to Ask Unclutterer:

I appreciate being uncluttered. It’s the only way I can stay organized and focused on the tasks I enjoy doing. My greatest obstacle is memory clutter. My family moved all my life. I live far from my loved ones and see them once in 5 to 10 years due to financial restrictions. As a result, I have boxes of family photos, cards, high school and college mementos, childhood drawings, well-worn childhood dolls & toys, yearbooks since middle school, etc. I irrationally keep these things to fill the loneliness I feel with my loved ones scattered around the world. But the memory clutter is suffocating me. How do I minimize this memory clutter without emotionally scarring myself.

I know how to display photos, but what about all of this other stuff? How can I possibly display and store such varied items in a one-bedroom apartment without looking like a junk shop? Help!! Thanks, in advance, for your desperately needed ideas.

A great question, Brittney. Sentimental items are difficult because some of the trinkets are clutter and some aren’t. One thing is for certain, though, keeping and displaying all of it doesn’t work for your space.

Start by sorting through all of your items and tossing out the junk. If you’re anything like me, you’ll find items that you can’t even remember why you’ve kept them. You might not have a lot of these types of things, but it’s best to get rid of the obvious clutter first.

Once the obvious clutter is gone, go through your items a second time. Sort the items into three piles: 1. Can be photographed or scanned and still have the same impact, 2. Definitely want to keep and display on my shelves, 3. Can’t yet decide what I want to do with the item.

For items that landed in the first pile (photographs, memorabilia, drawings, cards, etc.), set up a light box for the non-flat items and take pictures of them. Then, either scan all of your photographs or have a company scan them for you. Once all of the items are digitized, make digital scrapbooks of all of the images.

Next, make room in your space for the items you chose to keep and display on your shelves. Be honest with yourself about what you’re willing to dust and sacrifice space to store. You will likely find a few important pieces are worth displaying and more valuable than having everything out on your shelves. You notice objects more when they’re not in competition with dozens of other objects for your attention. Shadow boxes are a great idea if you don’t want to use shelves for these items. Group like items with like items, and aim for quality, not quantity.

(For advice specifically about yearbooks, check out this post and its comments: “Yearbooks: Worth keeping or clutter?“)

The third pile — those things you don’t yet know how to handle — are always the most difficult to process. I recommend putting them all in a box, writing a date six months from now on the lid and on your calendar, and putting the box on a hard-to-reach shelf in your closet. When the date six months from now rolls around, photograph or scan every item that you didn’t touch a single time over the six-month period. You were able to live without the items for six months, which means you can live without them physically being in your space. An image of the item should be all you need in the future.

Thank you, Brittney, for submitting your question for our Ask Unclutterer column. Good luck to you as you go through this process. Also, check out the comments with more suggestions from our readers.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.