Ask Unclutterer: Becoming a professional organizer

Reader J.C. submitted the following to Ask Unclutterer:

I’m exploring new streams of income and one of my goals is to take my absolute LOVE of uncluttering and organization and parlay it into a side business.

I’m wondering if any of you are members of the National Association of Professional Organizers or any other groups. Do you recommend that? What “first steps” would you advise for someone who wants to get started in this business?

First off, I think professional organizing is an amazing career path. It is a great option for people who like puzzles, a new adventure every day, working with people, teaching, and, obviously, uncluttering and organizing. A good sense of humor, being a self-starter, and an intense commitment to follow-through are additional qualities that usually bode well. I truly love what I do, and I have deep respect for so many of my peers.

I’ve been a member of the National Association of Professional Organizers off and on for a number of years. I think it is a wonderful association and I have personally garnered a great deal from my membership. I have also benefitted from my membership in my local NAPO chapter. I’ve never been a member of the Institute for Challenging Disorganization, but they are also a well-respected group and I trust their work.

I recommend saving up and joining NAPO and your local chapter. Take advantage of all of the training opportunities these groups offer, including conferences and workshops. Also, attend local NAPO chapter meetings and sign up for their mentoring program, if they have one. Get to know the Golden Circle and Certified Professional Organizers in the group and ask to be considered to help out with their larger projects. Even though you may be doing mostly physical labor on these assignments, you can have a front seat to see how experienced professional organizers work with clients and navigate the organizer-client relationship. Plus, you’ll get paid, which is always nice.

Good luck on your new adventure, and enjoy this next chapter in your life. Be sure to check out the comments for insights from more professional organizers and readers who have hired them. Thank you, J.C., for submitting your question for our Ask Unclutterer column.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.

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February resolution wrap up, and introduction of March resolution

In 2011, I’m trying out small, monthly resolutions instead of large, annual New Year’s resolutions. My public resolution for January was to be more organized in the kitchen, and create and use more nutritious meal plans for my family. In February, my public resolution was to go through everything — absolutely everything — in my office.

Within days of declaring my February resolution, I had abandoned it. My aunt passed away and I ended up traveling to Kansas and tending to family responsibilities for awhile. Uncluttering my office wasn’t a priority on my list of things to do, and I wasn’t even physically near it had I wanted to organize. After returning to the east coast in the second half of the month, my immediate family then decided to sell our house and move. Without intentionally doing so, I ended up sorting through everything in my office after all.

February came to a close and everything in my office had been sorted, dusted, and packed in a box, dropped off at a charity, sold, recycled, or thrown in the trash. Even the Elfa shelving system was disassembled and sold, as we purchased new office furniture for the new place. Packing the office was similar to packing the rest of the house, but with some notable exceptions:

  • Sensitive data. My corporate clients almost always have me sign non-disclosure agreements. As a result, I have to transport their files personally and can’t let a professional mover or friend tend to them. If you’re in a corporate or government setting, you might have similar restrictions when moving offices. I recommend color coding all of these sensitive boxes with bright orange or red stickers and numbering them (Box 2 of 7) to help keep track of them. Then, personally move the boxes last out of the old place and set them up first in the new space. Don’t leave these boxes in your car overnight if you are making a multiple-day move — your job and/or client relationship depend on it.
  • Knick knacks. I realized I had a ridiculous number of personal knick knacks in my office. For example, I had four pictures of my husband on my desk … and he works seven feet away from me. It’s nice to personalize a space (it sends a cue to your boss that you are not planning on leaving), but not let the personal items become a distraction to you or others. In the new office I’m going to try to limit knick knacks to one per every two or three feet of desk space, which will be about three knick knacks total.
  • Cable control. With the help of a label maker, I labeled both ends of every cable before packing it (external hard drive, scanner, stereo speakers). This will speed up the unpacking process and make things easily identifiable the next time I have to crawl under my desk to unplug a device.
  • Office supplies. Painter’s tape is great for keeping cables with electronics, lids on small containers, and little objects grouped together. Don’t use Scotch tape, masking tape, or packing tape for these objects, as you will waste too much time removing the adhesive once you’re in the new office. You can also write on the painter’s tape to identify objects.
  • Scan and recycle. Paper is extremely heavy, and you will want to move as little of it as possible. Use the move as an excuse to sort through all of your paper files and purge anything you don’t need in physical form. Scan the data you want, and then recycle the paper. Also, don’t move any “to be filed” piles — file before you pack to avoid moving something you don’t really need.

It should be no surprise that my public resolution for the month of March will be to completely unpack and organize our new home and office. In fact, my husband’s family is coming to visit in mid-March and my goal is to have almost everything unpacked before they arrive. I’m trying to think of it like an adventure instead of a chore. Wish me luck!

Do you have resolutions? What are you doing to achieving them? Can you do something today to get one step closer to your goal?

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Moving: How to pack your home

This week is a bittersweet one for me. After six years in our amazing home, we are moving. I’m sad to say farewell to this place — we love our neighbors, we love the house, and this is my son’s first home. Unfortunately, the house isn’t configured for our needs. My son really needs his own bedroom (he’s been in a crib in our bedroom for the past 18 months), and we also want a dedicated office space since both my husband and I typically work from home.

We found a new place, which surprisingly has fewer square feet than our current house but has the exact room arrangements we need. Honestly, the new house is incredible and it’s going to greatly improve our quality of life, but packing up everything we own, moving across town, and selling our current home is very stressful in the short term.

I’ve moved fourteen times in my life, and I’ve learned a great deal from these experiences. Additionally, I’m learning even more on this fifteenth move. Over the next couple weeks as we personally go through the moving process, I’ll write posts sharing tips and tricks for each stage. Please feel welcome to jump into the comments and share advice you’ve garnered from the moves in your life. My hope is for these posts to become guides for anyone going through the moving process who wants the move to be as simple and organized as possible.

Packing

  • Wear shoes with good arch support and full-foot coverage. If weather permits, also wear long sleeves, jeans, and socks to help avoid injuries.
  • Gather supplies: boxes (small, medium, and large), packing tape, roll of bubble wrap for fragile pieces, permanent black markers, band-aids, ice packs, pain reliever, trash bags, a wardrobe box for each person in the house, a good sense of humor, and anything else you’ll need.
  • When acquiring boxes, make a stop at your local liquor or wine store to grab a few boxes with divided inserts. These boxes are perfect for safely transporting alcohol and other kitchen liquids like vinegar and olive oil. (If moving across state lines, check regulations for transporting alcohol and make certain to abide by these laws.)
  • Make a hotel reservation for the night you arrive at your new place. Your goal will be to get the best night’s sleep possible so you can start refreshed for your first day of unpacking. You’ll also want a shower after moving stuff all day, and it’s best to not have to worry about making sure these things can easily happen.
  • Clear floorspace in your home in four different locations and mark each area: Packed Boxes to Move, Charity Donations, Giveaway/Return, and Sell. These areas are where you will put these items until you’re finished packing your things. You will likely need at least a 10′ X 10′ area to hold the Packed Boxes to Move. Also, the area holding items you intend to sell should be easily accessible from the front door or in your garage so that potential buyers can see the product without having to climb over boxes and mess in your home.
  • If you have children under the age of five, see if a grandparent, friend, or babysitter can keep your child occupied while you work.
  • Your first act of packing should be a suitcase with two weeks of clothing and supplies. Be sure to include your toothbrush and toothpaste, a couple bath towels, soap, shampoo, hair dryer and anything else that is part of your daily hygiene routine.
  • Your second act of packing should be an essentials kit — but don’t tape it up! These will be the last items you take out of your current house and the first items you unpack in your new place. These will be things like cleaning supplies, two or more rolls of toilet paper, a frying pan, a few paper plates and plastic utensils, sheets for all the beds, and anything else you will need the first couple days in your new place.
  • Make large print signs for your new home with room names: Living Room, Family Room, Master Bedroom, Sally’s Room, Sally’s Bathroom, etc. These signs will make it easier on you and anyone helping you move boxes into your new place. Bring a roll of painter’s tape with you in your essentials kit and plan to hang the signs immediately upon getting access to your new place.
  • As you move throughout your home packing boxes, I recommend starting with the heaviest items that will form the base of your Packed Boxes to Move area. Books are almost always a good item for this. Use small boxes, and group similar types together (cookbooks with cookbooks, children’s books with children’s books).
  • Label the top and all four sides of a box with a short explanation of what is in the box (Toys) and what room the box should be placed in at the new house (Bobby’s Room). You want to label the top and sides so that the box can be facing in any direction and you can still know what is inside it and where to take it.
  • Try your best not to mix different types of things in boxes (your shoes shouldn’t be with your coffee mugs). If this is unavoidable, at the very least do not mix items that belong in different rooms. Only pack kitchen things with other kitchen things, bathroom things with other bathroom things, etc.
  • Sort and clean everything before packing it. If you never plan to use eight vases, put some of the vases in the Donate to Charity pile. The key is to not pack to move ANYTHING you don’t want in your new home. Clear the clutter now so you don’t have to spend time and energy moving it.
  • Only use trash bags for trash. This will keep you from accidentally throwing something valuable away. If you want to use trash bags for transporting charity items, use differently colored bags (black for trash, white for charity) and write DONATION in big letters on the bag. Be sure to let the ink dry before using the bag.
  • Set packing goals the same way you set other goals in your life. Be as specific as possible: Pack the living room on Monday, the garage on Tuesday, or whatever systematic method works best for you.
  • Take breaks at least once an hour for five or ten minutes. Your sanity depends on it.

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Ask Unclutterer: Receiving unwanted gifts

Reader Wendy submitted the following to Ask Unclutterer:

What do you do when you come from a culture where gifting is part of etiquette? For example, when my daughter turned one recently, my mother who happened to be visiting from our home country brought back TONS of clothing (whether the right size or not) and toys for my daughter. It was overwhelming. Most of the items are either not usable in the near future, or my daughter has no interest. I don’t have a problem going through and donating or re-gifting, but it takes so much of my time! Should I just talk to my mother although she may get upset? Thanks!

I know it can be frustrating to be bombarded with stuff you don’t need. And, the smaller your space, the larger that frustration can feel. As frustrated as you’re feeling, though, the last thing you should do is tell your mother that she can’t give your daughter gifts.

Showering grandchildren with gifts is one of the joys of being a grandparent. It is clear that your mother is thrilled to have your daughter in her life, and one of the ways she is expressing that is by giving her as many wonderful things as she can. As much as it feels to you like a burden, her generosity is a blessing. Not all kids have grandparents who show interest in them or give gifts or are alive.

Remember that it’s the act of gift giving that is important, not the gift itself. Tell your mother thank you for being so generous with your daughter. Accept the gifts, write her a note of appreciation (have your daughter do this when she learns to write), and then decide what you want to do with the items after your mom has returned home.

Keep the things your daughter wants or that you think she can use in the near future. Donate to charity clothing that won’t ever work for your daughter. Re-gift toys that weren’t a hit with her. If your mother purchased items in the states, see if you can return the unwanted items for ones your daughter can use. It does take time, but not more than a few hours, and it won’t damage your relationship with your mother.

Although you can’t tell your mother what to buy for her granddaughter, you can suggest to her what your daughter needs and wants. Two months before the next gift-giving holiday, let it slip into conversation if your daughter needs or wants specific items like a new bed or new shoes (and what size) or a membership to the local zoo or dance lessons. If she’s computer savvy, create an Amazon wishlist and let her know about it to help her brainstorm gift ideas.

Don’t pressure your mom into buying things your daughter needs or wants. Don’t give her a guilt trip or hint in any way that you have been disappointed with gifts she has given in the past. Just let her know what your daughter could use, and then let it go. Whatever your mother decides to give is up to her, and her act of gift giving should be sincerely appreciated — irrespective of if you keep the gift or not.

As a final note, I want to point out that some of my son’s favorite things are gifts generous friends and family members gave to him that I never would have purchased or thought my son would have loved. Conversely, some things we put on his wishlist that we thought he would love, turned out to be total duds.

Thank you, Wendy, for submitting your question for our Ask Unclutterer column.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.

Like this site? Buy Erin Rooney Doland’s Unclutter Your Life in One Week from Amazon.com today.


Four common obstacles to completing chores

Chores are tasks you don’t want to do. If you wanted to do them, you wouldn’t call them chores. Rather, you would refer to them as opportunities or entertainment or fun.

Even though you don’t want to do chores, it doesn’t mean you shouldn’t do them to help your life run more smoothly. If you’re someone who lets dirty laundry and dishes pile up, avoids mowing the yard until the neighbors complain, or hasn’t cleaned out your car since 2005, maybe it’s time to learn why and overcome these obstacles:

  1. Temptation. When a comfortable couch and favorite television show are calling your name, it can be hard to ignore these temptations. You want to participate in the short-term benefits of watching tv, instead of holding out for the long-term benefits of doing chores. Find a way to reduce or delay the immediate distraction (like getting a DVR and recording your favorite show), so you can focus on the long-term benefits first and the short-term benefits when you’re done with your chores.
  2. Associated stressor. You may not be putting off a chore because you don’t want to do it, but rather because you don’t want to do something tangentially related to the chore. For instance, if you know you haven’t recently balanced your checkbook, you might put off paying your bills. Consider scheduling a regular coffee date with your friend where the two of you meet, hang out for awhile, but then vow to balance your checkbooks before you can go home. Being accountable to someone else often helps you overcome this obstacle.
  3. On the road. Working long hours can often mean you don’t have much time at home to take care of chores like laundry, dusting, and scrubbing your toilet. The upside is that you don’t have much time to mess up your home, but the downside is that some chores still need to be completed (like laundry). If this sounds like you, outsourcing some of these chores might work best for you. Take advantage of a fluff-n-fold that will do your laundry, start using a dry cleaner that picks up clothes instead of requiring drop offs, have a cleaning service come in twice a month to scrub your floors, countertops, and bathrooms, and hire a professional errand runner to do other odds and ends.
  4. Inertia. Humans are creatures of habit. If you haven’t been great at doing your chores in the past, it’s unlikely you’re going to wake up one morning a changed man. Overcome this obstacle by creating a schedule of the things you need to do and when you need to do them. Then, try your best to stick to the schedule. When your system falls to pieces, start again the next day. Consider hiring a professional nagger (there really are such things) or asking a friend to help encourage you. Simply acknowledging that inertia has the upper hand often can be all you need to get moving.

Looking at this list, I see myself in a lot of these obstacles (especially inertia). What strategies do you use to overcome these four obstacles?

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Storing bed sheets

If your linen closet is cluttered and overflowing with bed sheets, it might be time to unclutter and organize your collection.

Start by sorting through your sheets and pulling out any that don’t match, are stained, damaged, or shouldn’t be in circulation. I live in a four-season climate, so my goal is to only have two warm weather sets of cotton sheets and two cold weather sets of flannel sheets. The idea is that there are two sets in circulation for six months of the year, with one of the sets being on the mattress and the other set ready to go when you want to change the sheets. (Sheets you wish to purge from your collection usually can be donated to a local animal shelter. Be sure to give the shelter a call before dropping off your donation to make sure they have a current need.)

Once the number of linens for each bed is down to a manageable amount, you’ll need to decide where to store the sheets. I’m of the opinion that bed sheets should be stored in the room where they are used. (Store it where you use it.) If your home has a linen closet located near all of the bedrooms, you might choose to go ahead and use it if bedroom closet space is limited.

After you have identified where you want to store your sheets, you’ll then have to decide how you want to store them. If you live in a constant climate and only need two sets of sheets, you won’t have much issue with simply keeping your sheets on a shelf. I like Martha Stewart’s recommendation to store the top and bottom sheets and one pillow case inside the second pillow case. This method keeps everything together and doesn’t make a mess of your closet.

If you’re like me and prefer four sets of sheets, you’ll want to have a box with a lid to hold the two sets not in circulation. This will keep the sheets from collecting dust and make sure they’re ready to use when temperatures change. I use a clear plastic storage box made for sweaters, but any protective container could work.

And, if you’re struggling with folding sheets, check out our post on how to fold a fitted sheet.

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In case of death …

No one likes to think about his or her death. However, not thinking about it doesn’t mean it won’t one day happen. Not thinking about it also can put an undue burden on those you leave behind. I’ve recently witnessed firsthand the stress and anxiety thrust upon grieving friends and family members when no instructions or a Will exist.

One of the nicest things you can do for those you love is to have plans in place in case of your death.

If you’ve never taken the time to think about your death, please consider the following actions.

Your job:

  • Think about all of your job responsibilities and determine what you could do to help your boss and co-workers fulfill these responsibilities if you were to suddenly and unexpectedly leave your job. Then, do the things you know could help them. This might include creating a list of all you do, regular deadlines, important contact information, and names of vital files and passwords. Write a memo, put it in an “in case of” envelope, and give it to human resources to be placed in your personnel file. Be sure to tell your boss about the letter, and let her know you’re not planning on anything happening, you’re just being organized. Suggest your co-workers do the same, and review your document every six months to make sure it’s current.
  • If you own your business, meet with a lawyer and have a document drawn up that explicitly says what will happen to your company if you are no longer capable of running it. Identify if the company will be dissolved, sold, or passed on to heirs, as well as how debts and profits will be handled.

Your personal life:

  • Meet with a lawyer and have a Last Will and Testament created.
  • Write a letter detailing exactly what you want done with your body after you death, how you envision your funeral, and any other relevant information. Be specific about any religious traditions you might have, anything you want included in your obituary, and how you will cover the costs of all your wishes. Give a copy of the letter to the executor of your Will and another copy to your lawyer.
  • Review your life insurance policy and make sure it will cover all of your funeral expenses, and any additional insurance you might wish to carry. If you don’t have a life insurance policy, get one.
  • If you wish to be buried, buy a burial plot.
  • Write a letter detailing what you want done with your personal possessions after your death. If you want a niece to have your engagement ring, put it in this letter. Give a copy of the letter to your lawyer.
  • Similar to what was mentioned earlier in the Your Job section, think about all of your responsibilities in your home and personal life. Create a list of all you do, bills and accounts, names of vital files, passwords, contact information for your children’s school, etc. Put this information in an envelope, and put it in a home safe that is secured to the floor. Give a copy of the key and/or code to the executor of your Will to access only in an emergency.
  • Review these documents once a year (or more, if necessary), to ensure they match your current wishes and responsibilities.

Have you taken these steps? Have you planned even more than this? If we have forgotten something on this list, please add it to the comments.

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Ask Unclutterer: Displaying a collection

Reader Star submitted the following to Ask Unclutterer:

My husband [and I] like to collect restaurant menus where we have had memorable meals. As you can imagine these are all shapes, sizes, colors and quality. Right now they are sitting in a plastic box awaiting some action from us. Can you please offer some suggestions as to how best to display/store/organize them?

What a fun collection! I’m going to give you just one suggestion, and it’s based on what we have done in our home with memorable concert posters. I hope our readers then provide you with even more suggestions in the comments. Among all our suggestions, hopefully you will find a solution that works best for you.

My recommendation is to find frames and hang them all as a collection. You can either do all of the frames in a matching style or find frames in all different styles. When you group them on the wall, it will be obvious they are a collection. And, in my opinion, a collection like this would be wonderful on a wall in a dining room or kitchen.

The reason I suggest hanging them up is so you can see them every day and be reminded of the happy memories each time you look at them. If they’re in a box, like they are now, you can’t regularly enjoy them.

Thank you, Star, for submitting your question for our Ask Unclutterer column. Now, go and check the comments for even more suggestions from our readers.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.

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Three strategies to help you achieve sorting success

Sorting through your items is an essential stage in the uncluttering process. It is also a stage where many people have difficulties and consider bailing on the entire process. It can be hard to look at your things and know if you should keep or get rid of them. What if you might need it one day? What if you lose weight? What if, what if, what if.

When sorting — even if you aren’t having much difficulty — keep the following three things in mind to help you speed through the process:

  1. Don’t touch it. Avoid touching items you anticipate are going to be difficult for you to sort. Instead, ask a friend, family member, or professional organizer to hold these objects up for you. When we touch objects, we form stronger emotional connections with these objects. You’re more likely to be reasonable and make rational decisions about objects if you don’t touch them.
  2. Post your goal. Draw a picture, write it down, or find an old photograph of the space when it was uncluttered and organized and post it where you can see it while you work. You can’t talk yourself into keeping objects you don’t need when you have a constant reminder of your goal staring you in the face.
  3. Be happy. Play upbeat music, listen to an audiobook with a positive message, have a friend with a good attitude keep you company, or do whatever you need to do to stay happy during the process. When you’re in a good mood, your stress levels decrease and you’re more creative, able to come up with alternatives, and be more hopeful about the future. Happiness is a terrific friend during the uncluttering process.

Good luck, and happy sorting.

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Curing clutter problems in under-sink cabinets

Cabinets under sinks in kitchens and bathrooms are common places to find clutter. There are pipes, maybe a hose or two, and usually a lot of stuff that was stored there in hopes that it would just magically disappear. Additionally, having clutter in this space can quickly become disastrous if one of the pipes or hoses develops a leak or bursts. Then, not only do you have a clutter problem, but you also have a soggy clutter problem.

The first thing to do with these spaces is to clear everything out from this area. Inspect the cabinet and check for signs of leaks or pests. If your cabinet is leak and pest clear, give the cabinet a good cleaning. If you have a leak or pests, call a professional and have the problem resolved before it gets even more out of hand.

Once everything is out of the cabinet, sort through it and ask yourself a few questions:

  • Is this item expired or damaged?
  • Is this item a hazardous chemical?
  • Is under the sink the best place to store this item?

If the item is expired or damaged, get rid of it or have it repaired immediately. If the item is a hazardous chemical (like a cleaning supply), move it somewhere where small children and visitors to your home cannot easily get their hands on it (a locked cabinet is best for these materials). Finally, if you don’t use the item in the room near the sink, storing the object under the sink isn’t a good idea.

After sorting through your items, I strongly recommend installing a storage system that will get items up off the bottom of the cabinet and take advantage of the vertical space.

Under our sink, we have roll-out storage shelves similar to this:

We have items in small, clear, plastic storage boxes with lids on the pull-out shelves in kits. This makes it easier to pull out all the supplies we need for different tasks at once (pony tail holders, sponges). Also, if a pipe bursts or leaks, the plastic box provides a second level of protection from the water. What is nice about roll-out shelves is you don’t have to get down on your hands and knees whenever you want to reach something at the back of the cabinet.

If the pipes under your sink will work with it, adjustable under-sink shelves might also work well for your space:

Again, as with the roll-out shelves, we suggest using small, clear, plastic storage boxes with lids for your supplies when you return them to the cabinet, as an extra level of protection for you things from pipe and hose leaks.

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