Three time-wasting traps at work

We’ve all lost huge chunks of time during the workday to unproductive activities. The following are three of the biggest time-wasting traps:

  1. Gossip and office politics. You are paid to do a job, and that job doesn’t include spending hours of your day talking negatively about or plotting against your co-workers. When you withdraw from these activities, you’ll have more time for your work and people will likely follow your lead.
  2. Lack of training on equipment or software. The more you know about the tools you have to do your job, the faster you can do your work. Buy a book, thoroughly read the manual, have a colleague teach you, or take a class so you can navigate your equipment and software as efficiently as possible.
  3. Unproductive e-mail exchanges. The moment you suspect information wasn’t conveyed as intended or there is confusion in the communication, pick up the phone and call the recipient or walk to your co-worker’s office. What might take you hours to resolve by e-mail can take mere minutes to solve with verbal communication.

What time-wasting traps do you notice in your office? How do you resolve them? Will making the changes recommended above help you to be more productive in your work? Sound off in the comments.


How is disorganization and clutter affecting your job performance?

If you showed up late to a meeting or missed a deadline, it would be obvious to you that disorganization and clutter were affecting your job performance. There are less obvious ways, however, that being disorganized can impact the quality and efficiency of your work. Take this quick quiz to see if it might be worth your time to become more organized:

  1. Do you spend less than 60 percent of your day focused on the most valuable work for your job?
  2. Do client/supervisor requests often linger unanswered for more than 24 hours?
  3. Do you ever feel like you don’t know where to start working on a project?
  4. Do you have action items on your to-do list that have been there for more than a week? a month?
  5. Have you led a meeting without providing an agenda to its attendees?
  6. When you come into work in the morning, does it take you more than 15 minutes to start doing work-related tasks?
  7. If something happened to you, and a qualified replacement would need to step in to work for you for awhile, would she be constantly frustrated or have to pick up the phone to have you help her find things she needed?

If you answered “yes” to any of the questions above, disorganization and clutter may be negatively affecting your job performance.

Start by opening your calendar and scheduling an hour every day this week to focus on organizing. These hours will not be wasted, as your improved efficiency will quickly make up for the time expenditure. Here are some tips that correlate to the questions above.

The first question: To ensure that you are spending 60 percent or more of your day on your most valuable work, you need to plan each day before you start work. You may not follow your plan exactly, but the act of creating your plan will help you to stay more focused on the important work.

The second question: Even if you’re just sending an e-mail or making a quick phone call saying that it will take another day to get back to someone, contact within 24 hours is essential for good client/supervisor relations. Schedule 15 minutes after lunch and at the end of your work day to process these requests.

The third question: If you work in an office that has a preferred project management software, take a class or online seminar and learn how to effectively use this system. If your office doesn’t have such software already in place, research online project management tools and find the one that works best for you. Then, learn how to use it and take advantage of its features.

The fourth question: When planning your day, schedule 30 minutes to focus on these lingering tasks. Keep scheduling time for these activities until you are able to cross all of them off of your to-do list. Then, make a commitment to never let an action item linger on your to-do list for more than a week (or two, based on your type of work). These lingering items create a great deal of anxiety, and that anxiety can slow you down.

The fifth question: A meeting without an agenda can be a waste of time for everyone involved. Learn how to organize a business meeting so that it’s valuable to you and its attendees.

The sixth question: Before you leave work for the day, make sure your desk and supplies are prepared for tomorrow. You need to be ready to “hit the ground running” immediately when you arrive to work.

The seventh question: If you’re out of the office for any reason (emergency, illness, vacation, sudden promotion), someone should be able to come in and take over your work without much difficulty. Unless you are self-employed (and even then, you may have legal responsibilities to your clients), you do not own your work or the materials used to complete that work. Keeping this simple fact in mind can often help to keep you more diligently organized.

Good luck, and I hope that in a matter of days your organizing efforts begin to show you great rewards.


Free yourself from distractions with Concentrate

If you’re a Mac user and often find yourself tempted to goof off when you should be working, I want to introduce you to Concentrate.

Here’s how Concentrate works:
Name an activity you complete at your computer that requires focus. This activity might be something like creating presentations, reading PDFs for class, or laying out a newsletter. Once you’ve identified the activity, you can edit the specifics of how you want your computer to function. Determine what applications you’ll use and which ones you definitely won’t, specific websites or documents you’ll need and ones you won’t, your online status, which spaces to use (if you use the multi-desktop program), customize your desktop image, and even launch scripts. You can also set a timer to help keep you focused for a specific period, with sounds and recorded messages that can cheer you on along the way. You can set your preferences to have an icon automatically appear at start up so turning on the activity environment only takes one-click.

You can get 60 hours for free to try the service, and $29 if you choose to purchase it. My favorite part of the program is its incredibly simple user interface. Setting up the preferences takes very little time and effort, and turning on the activity is even easier. A program that is a breeze to use increases the likelihood that I’ll actually use it. And, I’m using Concentrate as I write this.


E-mailing yourself reminders for future actions with Google Calendar

In the comments section of an old post, reader Diana recently left a tip about a creative way to use Google Calendar in conjunction with Gmail. Since the post might be off your radar screens, I wanted to highlight it on the main page because I found it to be a terrific tip.

Simply stated, she suggests that if there is a future action you wish to accomplish (call your mom each Sunday, pick up the dry cleaning, follow up about a job lead) that you add it as a single or recurring event in Google Calendar with an e-mail reminder. In Google Calendar, select “Create Event” in the left-hand column be sure to set the reminder to “E-mail.” It might look like this:

I really appreciate reminders that are pushed into my e-mail account because I have a tendency to forget to check my calendar, especially when I’m traveling. Google Calendar also has a nice feature where you can have your daily calendar e-mailed to you each morning.


Increasing energy: Erin’s first set of 2010 resolutions

With the start of the New Year, I’m working diligently on my 2010 resolutions already. In my review of Gretchen Rubin’s The Happiness Project, I mentioned that my first quarter of the year is focused on gaining more energy. Without more energy, my remaining resolutions can’t possibly happen.

I’ve written in the past about how getting adequate sleep is linked to an uncluttered life. If I’m exhausted, I’m less likely to eat well and exercise (also energy related), tackle items on my to-do list, think and work efficiently and clearly, keep up with chores, stay focused, and respond well under stress. One hour of missed sleep can tank my productivity the following day.

Less than a week into 2010, though, and I’ve already had to tweak some of my resolutions. For example, when I was planning how I would achieve my sleep resolutions, I apparently forgot to factor in that I have a baby in the house. Although he has started sleeping through most nights, he’s not sleeping through all nights. I’ve quickly learned that my plan to get eight hours of sleep a night is more likely to happen if I schedule nine hours on the calendar.

Here are my energy resolutions that I’m working to turn into habits during the first quarter of 2010:

  • On nights when I work the following morning, begin bedtime routines at 9:00 p.m. (Change into pajamas, pick out clothes for tomorrow, feed pets, wash face, brush teeth, change son into his pajamas, curl up in bed with a book, etc.)
  • Lights out at 10:00 p.m.
  • Out of bed the first time the alarm clock rings at 7:00 a.m. (No snooze!)
  • On Monday evenings, create a healthy meal plan and shopping list for Wednesday through Wednesday. (I currently do this, I went ahead and put this on the list, though, to make it a priority to keep doing it.)
  • Grocery shop each Tuesday. (Again, I do this, just wanted to reinforce.)
  • When in town, eat out at restaurants three times a week or less. (I’m counting coffee and soda stops in this.)
  • Go to gym every day per training schedule for April race.

The point of these resolutions is to improve my sleeping, eating, and exercising routines, which will hopefully give me more energy. By the end of March I’ll report back about if I’ve noticed any improvement in my energy level. I have some intense resolutions planned for the second quarter of 2010, and I’m going to need more energy than I currently have.

How have you decided to structure your resolutions for 2010? What resolutions are on your list? How are they going so far? Remember, if you break a resolution, just start again the next day and tweak any plans that may need it. Good luck!


Is checking voice mail, text, and e-mail messages outside of work hours cluttering your life?

We’ve recently talked about strategies for curing your e-mail addiction to reduce the number of times a day you check your e-mail at work. With many of us in the western world having a day or two off from work this week, I thought it might be appropriate to address the addiction you might have with checking messages of all kinds when you’re not at work.

How many times have you been at dinner with a friend and she puts her phone on the table without any explanation? (I’m not talking about when someone is waiting for an emergency call, but rather when she simply doesn’t want to miss any social call that might happen to come her way.) How many times have you done it? How many times have you been talking with someone and he reaches into his pocket to check his phone to see if he has any messages? (Again, not when he is on call or expecting an important message, but because the person can’t go for five minutes without checking to see what may have filtered in.) Has this been you? Are you obsessed with checking your phone for voice mail, text, and/or e-mail messages?

An addiction to checking your voice mail, text and/or e-mail messages may be cluttering up your life. It also might be interfering with your pursuit of what matters most to you. Even if you’re not addicted, and you just wish these forms of communication took up less time in your life, try the following tips to get message checking under control:

  • Determine why you are always checking your messages. What reasons are propelling you to check in all the time? Are these reasons tied to what matters most to you? Or, are they tied to insecurities or simply out of habit?
  • If some of your reasons for constantly checking your messages correspond to what matters most to you — maybe your job or your family — can you find a way to make these checks less obtrusive? For instance, can you set a specific ring tone for calls and messages from your technical support team at work? Can you turn off your message notification sounds but leave on an alarm so that you check your messages only at specified intervals?
  • If your reasons are tied to insecurities or out of habit, can you leave your phone in your car’s glove box when you go into an event so that you can have access to it if you need it, but that access is just annoying enough that you won’t do it unless there is a reason? Can you ask the person you’re out with to carry your phone for you while you’re together?
  • Remember that people survived only a decade ago without constant access to voice mail, text, and e-mail messages. If someone needs to reach you in an emergency, there is almost always a way to do it. Portable communication devices are extremely convenient, but using them shouldn’t be cluttering up the remarkable life you desire or interfering with what matters most to you.

Good luck to anyone who is struggling with a message-checking addiction. I have to admit, the first three months I had my iPhone, I was definitely addicted. I got through it, though, by having my husband carry my phone when we were out together. Eventually, I broke the habit and the novelty of constantly checking for messages wore off.


Cure your e-mail addiction

I ran across an image yesterday on 43folders that I wanted to share with you:

If you check your e-mail every 5 minutes when you’re at work, then you are checking it 12 times an hour. Multiply 12 times an hour by 8 hours a work day, 5 days a week, 50 weeks a year (assuming you aren’t checking your e-mail while you’re on your two weeks of vacation) and this is how Merlin determined the 24,000 total.

If you’re checking your e-mail 24,000 times a year, what are you sacrificing? What are you not working on during that time? Could you reduce your rate to every 15 minutes (a yearly total of 8,000) and be more productive with other aspects of your job? Could you reduce it to once an hour (2,000)? Three times a day (750)?

How often are you checking e-mail currently? If you don’t know, track your productivity to see how you’re really spending your time at work.

How can you break an e-mail addiction? Start by turning off your notification indicator and setting an alarm for every 15 minutes. Only check your e-mail when the alarm indicates you do so. Every client I’ve worked with has found that they will not face any trouble at work if they only check e-mail on a 15-minute or 30-minute schedule. Most come to find that once an hour is sufficient, but it takes awhile for them to build up confidence to make this change. I try to check my e-mail fewer than 5 times a day (some days I’m more successful than others).

What will you do with your newly discovered time? Simply taking the time to plan your perfect day will help you manage your time more wisely.


Keeping wanderlust and other daydreams from cluttering up all your thoughts

I currently have wanderlust.

It happens every November, and I know it has something to do with the weather. The skies turn gray, the chilly rains fall on D.C., and I wish I were somewhere with snow instead of puddles. I dream of heading to Canada or the Alps and strapping on a pair of skis and taking to the slopes. I’ve never been a big fan of the wet, Mid-Atlantic falls and winters. I’m of the opinion that if it’s going to be cold and blistery, I should at least have snow and skiing to enjoy.

Of course, a week of vacation to someplace truly cold reminds me that my desire to live on a snow-covered mountain is simply wanderlust. It’s nice to visit, but I don’t think I’m ready to experience it six months out of every year.

When wanderlust sets in, though, it’s difficult to ignore. I have to act on it, even if I don’t actually take a vacation. If I don’t, the wanderlust consumes my thoughts and I’m not able to think of much else. Here is how I handle wanderlust in an organized way so that if I do decide to take the vacation, all of my daydreaming was actually profitable:

  • Schedule time to plan the vacation. Instead of letting thoughts of wanderlust occupy a constant stream in my mind, I schedule time to plan the vacation on my schedule. If I find myself thinking about the trip when I should be doing something else, I remind myself I have set aside time to deal with it later and get back to focusing on the issue. Then, I only work on the trip during the scheduled time.
  • Create a wanderlust scrapbook. When I was younger, this was an actual scrapbook I could glue things into and carry with me. Now, I simply use Evernote and drop in digital files I can access from my phone or laptop.
  • Research travel details. When is the best time to travel to the location? What are the ideal places to stay? Where and when can deals be found? How much will the trip cost? What will the place look and feel liek? All of this information goes into the scrapbook or Evernote.
  • Save up money for the trip. Even if I don’t end up taking the trip, I still put aside money for it. If I don’t budget the money, taking the trip won’t ever be possible. If I eventually decide to use the money for something else, I at least know exactly what I’m giving up or delaying.

How do you organize things that fill your mind and distract you from other things you should be doing? Do you plan all of your vacations, regardless of if you take them? Do you plan for other things you dream about and want to do? Do you do the same things with worries? How do you keep your mind from wandering when it should be focused?


Do you do your most important work first?

Late Friday morning, our Internet connection bit the dust. A tree in the forest behind our house decided it no longer had the will to live and fell over, uprooting and destroying our FiOS line with it.

Conveniently, the tree fell minutes after I had finished my “must complete these tasks or lose my job” items on my to-do list. I had a lot of work left to do in the day, but all of it could wait until the connection was re-established or until I made it to the local coffee shop that has free WiFi.

While I was driving to the coffee shop, I thought about how getting the most important work out of the way first saved me a great deal of frustration. Had I put off the most important work, I would have been angry and stressed and worked into a frenzy about nature simply being nature. Instead, I was more entertained than anything else. A dead tree took out my connection — possibly the best reason ever for losing service.

I structure my day by doing the most important tasks first. This means I sit down at my computer and start writing before checking e-mail, Twitter, voice mail, or even comments on Unclutterer. If I’m at my desk at 6:00 a.m., I won’t get to the other tasks until usually 8:00 or 9:00 a.m. These other activities are a reward for getting through the high priority assignments.

When I leave work at the end of the day, I’ll often open up the most important task for the following day and place it at the center of my screen. (I learned this tip from Glen Stansberry, I would like to note.) Then, when I sit down to work in the morning, I can immediately start on what I need to do.

How do you structure your work day? Do you get your most important tasks completed first thing in the morning? Or, do you procrastinate and put off the hard work hoping that maybe it will just go away? Tell us how you structure your work and what works best for you in the comments.


Excerpt: Participating in Meetings

Below is another excerpt from my book Unclutter Your Life in One Week — this time on how to efficiently participate in a meeting.

This is from the Wednesday chapter, “Communication Processes” section:

“You might not realize it, but meeting attendees have some control over how quickly a meeting runs and they certainly impact the quality of the discussion.

  • Be prepared. Read the agenda at least a day in advance of the meeting. Come to the meeting with relevant materials. Have a pen and pad of paper with you. Turn your BlackBerry to vibrate. Know who else will be at the meeting. Know the goal of the meeting, its location, and its start time. Arrive at the meeting on time.
  • Respect others. How many times have you been in a meeting where a presenter has had to repeat information because Gary and Stephanie were focusing on their laptops instead of paying attention the first time something was said? Not only does this type of distraction waste Gary’s and Stephanie’s time, but it also wastes the time of everyone attending the meeting. Focus your attention on who is speaking. Make eye contact. Show that you’re listening. Avoid making snide comments to your neighbor. If you’re having trouble concentrating, write down in excruciating detail everything the speaker is saying. It will give you something to do, and you can review your detailed notes later if you spaced out on what was being said.
  • Think before you speak. Before you contribute to a conversation in a meeting, ask yourself: 1) Is this comment helpful and relevant to the topic being discussed right now? (If it’s not, save it for after the meeting.) 2) Will this comment be helpful to everyone in the room or just one individual? (If the comment is only helpful to one person, save everyone else’s time and talk to that specific person after the meeting.) 3) Can I craft my comment so that it takes less than thirty seconds to express? (If you can’t, keep crafting. If you’re not presenting, your comments should be brief.)”

What do you do during meetings to help speed them along? Add your ideas to the comments.