Unfinished business

The inbox on my desk is currently overflowing. I returned from traveling two weeks ago, dumped a stack of must-complete paperwork out of my briefcase and into the inbox, and immediately started to ignore the mess I’d made. The inbox ceased to be an inbox and became a Black Hole of Forgotten Items.

The situation with my inbox is similar to how most messes begin in our house and in my work. When a mess occurs it is usually because:

  1. I’m in the process of doing something and am interrupted before I can finish the action. For example, I’ll be sorting through the mail, the phone will ring, I’ll set the mail down when I go to answer the phone, and a week later I’ll find a stack of old mail sitting in whatever strange location I dumped it.
  2. I don’t take the time to do something properly because I don’t really want to work on the entire task. I’ll do the enjoyable or easy part (dump all the paperwork into the inbox), but stop short of taking care of the problem (processing the paperwork).
  3. I start a task when it’s impossible to finish the task because of time limitations or situation. For example, I’ll check my voicemail when I’m sitting in the waiting room at the doctor’s office — I might be able to listen to one or two messages before the nurse calls me out of the waiting room, but I certainly don’t have time nor is it appropriate for me to return any of the calls right then.

Once a mess has started, I’ll either become immune to it (stepping over the unpacked luggage each time I go to the washing machine) or feel stress and anxiety about it (I have so much to do! Did I remember to write down that I have to call Margaret back?). My space is cluttered and my thoughts are often cluttered, too, simply because I didn’t finish what I had started.

Over the years, I’ve learned to deal with most of these messes before they happen. A few sneak up from time-to-time, as has happened with my inbox this January, but I tend to have fewer messes in my life because the mess never gets started. Here are many of the things I do to prevent the mess:

  • Limit interruptions. It is impossible to prevent all interruptions, but you can reduce them. Turn off the ringer on your phone or set it to “Do Not Disturb.” Turn off new message notification sounds on your computer and mobile devices. Put a sign on your office door or hang a sign in an obvious place of your cubical requesting that you not be disturbed except for emergencies for a limited time period. If corporate culture permits, wear earphones even if you aren’t listening to music. Hire a babysitter for a few hours to watch your children while you tackle a project that requires focus at home.
  • At work and at home, create standardized to-do lists and routines. In case you have to abandon a project, you’ll at least cycle back through it the following day and finish it then. Also, get in the habit of writing everything down in a central location — on your mobile phone or in a day planner or a notebook.
  • Before starting any important task, ask yourself, “Do I have enough time and is the situation appropriate for me to complete this task?” If you don’t have enough time to finish a project, ask yourself, “Do I at least have enough time to do what I can and clean up before moving onto something else and leave things so the project does get finished?” If you answer “no” to both these questions, don’t start working on something.
  • If you can do something right now, do it. When returning home from vacation, immediately unload your dirty clothes directly into the washing machine and unpack the rest of your luggage within minutes of walking in the door. If you can file a piece of paperwork as quickly as it would take you to drop it into your inbox, simply file the piece of paperwork.
  • Avoid having catch-all drawers, bins, and bags. If you’re going to need something from the catch-all container, it’s best to have the items organized in a way so that dumping all the contents onto the floor isn’t the easiest way to find something. Large toy chests are horrible because kids have to dump out all the toys to find the one item they want.
  • Create kits. Kits can sometimes lead to duplicate items (you may end up owning four pairs of scissors), but they’re extremely useful in that all of the things you need to accomplish a task are easily accessed and easily stored after use. Sewing kits, gift wrapping kits, scrapbooking kits, house-cleaning kits, car-cleaning kits, etc., make doing certain tasks more efficient and less messy.

What do you do to prevent messes from starting in your home and office? How do you always finish what you start? Share your strategies in the comments.

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Seven routines and guidelines to live as an unclutterer — no super powers necessary

You’re not a superhero? Well, neither am I. No unclutterer I know is a superhero, either. We’re all just non-superheroes doing our uncluttered, non-superhero things.

To an outsider, an unclutterer can appear to have super powers. But, trust me, unclutterers don’t have the ability to wave a magic wand and instantly be clutter free and organized (although, that would be an amazing power to possess). Instead of magic wands, most unclutterers simply do a little work each day and adhere to a few simple guidelines to keep from being overwhelmed by an avalanche of clutter.

These aren’t laws, but these are the routines and guidelines most unclutterers follow to keep clutter at bay:

  1. Have a place for everything. If something you own doesn’t have a place to be stored, it will always be out of place and cluttering up your space. Everything needs a home that is easily accessible so you can find it when you need it.
  2. When you’re finished using something, put it away. You can’t easily find something if it’s not in its proper storage location. Don’t waste time hunting for things, simply put items back when you’re finished using them. If you’re finished using something for good, put it in the trash, recycling, shredder, or donation bin.
  3. The fewer things you own, the fewer things you have to store, maintain, put away, clean, etc. You don’t need to be a minimalist, just focus on getting rid of the clutter so you’re only caring for the things you value.
  4. Only own things with utility and things that bring you happiness. Not everything in your home needs to be useful, but the things that aren’t useful need to at least make you happy. If you have a knickknack that you curse at every time you dust, it’s time for the knickknack to be passed along to someone else. If something that was once useful is no longer useful, it’s time to get rid of it, too.
  5. One in, one out. If you buy a replacement good, get rid of the inferior good you’re replacing.
  6. Everyone does his/her part. Everyone sharing your living space, including you, needs to lend a hand around the house out of respect for the others living in the space. Irrespective of how you choose to divvy up the major load of housework, everyone should: put away items after they use them, put their dirty clothes in the dirty clothes hamper, and clean up all messes he/she makes.
  7. Do a little every day. When you do about 30 minutes of dedicated work on your home each day, you can pretty much cover everything you need to do over the course of a week. How to set up a daily routine is explained in the article, “Ask Unclutterer: Exhausted after work,” and also in more detail in my book, Unclutter Your Life in One Week.

You don’t need to be a superhero to follow these seven routines and guidelines. You, too, can be an unclutterer — no super powers necessary.

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Get organized in January with these quick uncluttering and organizing tips

January is Get Organized Month, or what the organizing community refers to as GO Month. It’s the time of year when home and office organizing supplies typically go on sale at major retailers and when people start acting on their organizing-themed resolutions. It’s also the time of year when professional organizers tend to hold public events in their communities talking about organizing and uncluttering strategies. Check your local papers to see if any of these events will be held in your area.

When organizing, it’s best to unclutter first. Pull everything out of a space and sort it into piles: keep, purge, and other. Keep obviously means that you plan to continue to store and/or use the item. Purge can mean that you intend to trash, shred, recycle, or donate the item to charity. Your other pile is for objects that need to be repaired, relocated, returned to a friend or family member, or some other special action needs to be taken. Once all of the objects from the space have been sorted, you need to deal with the purge and other items immediately. If you don’t, they’re likely to cause you much frustration in the coming days. Trash what needs to be trashed, donate the objects that can be donated, return items to friends, and drop off objects that need to be repaired at the repair shop.

Once all the purge and other items are handled, take a look at all the objects you have in your keep pile. Do you need to do another round of uncluttering? If you’re feeling more courageous about purging items, now is the time to do it. When you are satisfied with your keep pile, sort the objects into new piles of like items — pencils with pencils, envelopes with envelopes, jeans with jeans. When everything is in piles by type, examine what you have and compare it to your storage systems. It is only at that this point that you should consider going out and buying organizing systems. Before you do, though, look through your house or office to see if you already own something that could hold and organize your objects. If you do, you don’t have any need to go out in the cold to buy anything.

If you decide to buy organizing products, check out the sales going on this January. The Container Store has a 30 percent off sale on all its Elfa closet organizers. Home Depot has all their storage and organizing items on sale through January 29, including their Martha Stewart line and many Rubbermaid products. And don’t forget to check out your local retailers that might also have sales on organizing items.

Before putting objects away, be sure to clean the space where the items will be stored. Wipe down shelves, replace shelf liner if needed, and vacuum out all the dust and spider webs. Repair or replace any storage items that are damaged, and make the storage area inviting. You are more likely to use a storage system if you like it.

As you’re putting items back into their newly cleaned storage spaces, be sure to put the items you access most often in the most convenient locations. Objects you access less often can go into the less convenient locations — and the heaviest of these objects should be stored lower to the ground so you don’t hurt yourself when you retrieve them. Put lids on things that aren’t accessed enough that they might collect dust, but keep objects you access regularly open to speed up retrieval time. Try not to stack anything more than three objects deep. Most importantly, know yourself. If you’re someone who has difficulty putting items back where they belong, make it as simple as possible to put items back in their places. A four-step return action will mean you probably won’t ever return the item back to where it belongs — one-step and two-step return actions are the easiest. Keep things simple.

What projects do you have planned for GO month? Share your plans in the comments.

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Have vacation brain at work? Try some of these mindless, but productive activities

It’s the Monday before Thanksgiving in the U.S. and if you’re at work, it’s very likely your brain isn’t. Oh look, Sharon from accounting brought in doughnuts! I really should talk about the game/movie I saw this weekend with ALL my coworkers! Now is a great time to make my holiday wish list! Shiny!

On a philosophical level, your employer is paying you to do a job, so you probably should be doing something work related. If you don’t have it in you to focus on creating a viable work product right now, consider doing a little mindless work that supports your work functions:

  • File. Put on headphones (if they are acceptable in your workplace), and start putting papers away where they belong. If all your papers are filed, review your files to make sure you’re not keeping any information that doesn’t need to be archived. Organize your papers so that they help you do your job.
  • Review your bulletin board. How recent are all those items hanging on the walls of your cubicle or bulletin board? Can you easily see all of the most vital information? Is the calendar from two years ago? Is there anything that can come down or be replaced?
  • Clean your phone and work surface. When was the last time you scrubbed either? The dust bunnies behind your monitor aren’t going to clean themselves.
  • Enter information off business cards. If you’ve recently acquired business cards from important contacts, enter the data into your address book.
  • Backup your computer. If it’s not done automatically, now is a great time to backup the information off your computer’s hard drive. Be sure to follow your employer’s system for doing this task.
  • Unclutter your bookshelves. Do you have any out-dated manuals or irrelevant reading materials taking up space on your bookshelves? Now is a great time to recycle, shred, or remove these items from your office.
  • Equipment check. Are you using all of your equipment in your office? Is it in its best possible shape? Could you benefit more by knowing how to better operate the equipment you do have? Make a request to have the item serviced or take the time to read the operator’s manual or get rid of anything you don’t use.
  • Restock. Do you need more tape, more pens, more notepads, or any more office supplies? Go “shopping” in the supply closet if you do.

Mindless work often gets a bad reputation as “not working,” but the reality is that you need some down time to let your brain process all that mindful work you are usually doing. Researchers at the University of California, Davis, found that “alternating between mindful work (work that requires intense thought and focus) and mindless work (routine activities that require very little processing power) enhances your efficiency and creativity.” In the end, a little mindless work might actually help you do a better job at producing your mindful work — I call that a win-win.

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Ask Unclutterer: The connection between surroundings and perspective

Reader Tom submitted the following to Ask Unclutterer:

I don’t buy it. I read “Clutter can kill creativity and innovation” and don’t believe a word of it. I can work if my desk is a mess. The “scientific research” is preposterous. I don’t need a minimalist workspace to be creative or innovative. Explain that.

Tom, you don’t need scientific research to prove what you already know to be true: Your surroundings influence the way you work and live, regardless of if you are aware of it or not.

Whenever my office or home are a mess I think about the drive from the Kansas City airport to my hometown to remind myself of how important my environment influences my work, life. It takes a little more than an hour to get from the airport to my mom’s house in Kansas, but the trek is more about transforming one’s perspective than ticking off minutes on a clock. The hectic, metropolitan energy carried through the airport gives way to a raw, rural world as the car travels west along Interstate-70.

Out there, trees are pruned by years of savage winds and spirited rains instead of manufactured gardening tools. Tall grasses wave from their chalky dirt, as if to welcome you to this barren, yet beautiful, golden landscape.

Evidence of man’s presence and dominance of the land appears on the rolling hills with water towers and grain silos every 15 or 20 miles. The smooth highways, road signage, and farm houses are less jarring reminders that people call this place home.

Life in my hometown feels heavier and more exposed than it does in the DC suburbs. You can feel callouses when you shake a person’s hand. People speak honestly and candidly, even to strangers. You can’t be anonymous, rather you have an obligation to carry your burdens and the burdens of your family and neighbors. Life isn’t better or worse or backward or calmer in Kansas — it’s simply different, unprotected. I’m different, less guarded, when I’m there.

When I talk to my Kansas family on the phone from my east coast suburban house with my suburban manicured lawn, I’m not instantly transformed into the person I am when I am there in person. My mind and body know I’m only a few blocks from a Starbucks and a Metro ride away from Congress. My perspective is heavily influenced by the concrete, steel, glass, and seemingly endless river of shopping centers, office buildings, and neighborhoods with their developments’ names carved into stone. To make the anticipated quip, it’s obvious I’m not in Kansas anymore.

If you think your environment doesn’t influence your perspective, imagine the experience of attending a game in a sports stadium. Being at the venue is vastly different than watching the game on your television at home. You’re immersed in the smell of the popcorn from the concession stand, experience the same temperature as the players on the field, and feel the cheers from the crowd.

There are other scientific studies different than the one referenced in “Clutter can kill creativity and innovation” supporting these same conclusions, but you don’t need to read them. You already know that you feel differently walking along a beach on a warm spring day looking out over the ocean than you do waiting in a crowded line at the DMV. An organized, comfortable room easily instills in you a sense of calm and clarity that takes longer to achieve (if at all) in a chaotic space. Without clutter, there are fewer things to distract you from focusing on what is important to you. It might not be impossible to be creative or innovative in a cluttered office — but, it certainly is more difficult. Why make things more difficult than they need to be?

Thank you, Tom, for submitting your question for our Ask Unclutterer column. I hope I was able to provide you with a sufficient response. Be sure to check the comments for even more insight into this issue from our readers.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.

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Productivity tip: Begin with a cleared surface

After seeing our post last week about his book Twenty, Michael Ruhlman sent me a message saying I’d left out one of the essential components of mise en place. He was right, I had left out one of the best parts! (His message was very nice, by the way. And, it means he actually read the post, which is quite flattering to this fangirl.)

The first step of mise en place, before you pull out a single ingredient from the cupboard or turn a dial to heat up your stove, is to:

Put away everything that you don’t need.

Clear your counter top. Get rid of the clutter. Or, to co-opt an artist’s metaphor, start with a blank canvas.

You run a much smaller risk of making a cooking mistake and adding an unwanted ingredient or missing a step if there isn’t anything else out on the counter to distract you. At the end of the cooking process, you’ll know if you forgot to salt the food because you’ll see a little bowl with salt in it sitting next to the stove. If your counter is piled high with junk mail, dirty dishes, and your child’s art projects, you could easily overlook the missing item.

Clearing the counter top also allows you to focus on exactly what you’re doing. There isn’t anything to distract you, at least that you can control.

This concept of putting away everything that you don’t need applies to a lot of projects that you may encounter throughout your day. It’s perfect for working on a project at work — close all programs and windows on your computer screen that aren’t related to your work, clear your desk of all materials that you don’t need — or even your hobby work surfaces at home. Mise en place is a great way to help you be productive even outside your kitchen.

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Clutter can kill creativity and innovation

With all the talk on our site recently about willpower, I wanted to bring in career expert and author Jonathan Fields to write about the connection between order and workplace productivity, creativity, and innovation. You may remember him from when we reviewed his first book Career Renegade, and he has recently published a second book on how to channel fear into career success in Uncertainty: Turning Fear and Doubt into Fuel for Brilliance. Thank you, Jonathan, for taking time out of your busy schedule to share your advice with the Unclutterer community.

Over the years, I’ve noticed a strong connection between the state of my physical space and my ability to do high-level creative work. When my space is in disarray, my thoughts are generally also in disarray. I can still function, I can come up with ideas, write decent-enough content and solve-problems. But, I always know that I’m not operating anywhere near my true potential.

And it’s also not about cleanliness, or complying with someone else’s idea of order. It’s really about having some level of logic to the state of my physical space that works for me, even if nobody else can see it.

Turns out, there may well be a neuroscience basis for this.

Without organizational systems, your brain has to work harder to hold virtual organizational structures in its circuitry, relying on greater levels of working memory. This taxes a part of the brain known as the prefrontal cortex (PFC).

The PFC is also responsible for willpower and it is one of the parts of the brain that keeps anxiety, impulse and fear in check. Problem is, it’s easily overwhelmed and it’s energy is quickly depleted.

When the PFC fatigues, you’re far more likely to both give in to impulse, distraction and resistance and pull away from the work needed to create great art, experiences, ideas and businesses. A depleted PFC is also less effective at tamping down the anxiety and fear that often rides along with taking action in the face of uncertainty, a touchstone of creativity and innovation.

So, what’s the takeaway?

If you’re looking to cultivate an optimal mindset for creativity and innovation, explore shifting some of the organizational/working-memory workload from your brain to more other-than-human organizational systems. Especially ones that allow you to regularly download and capture information and ideas that would normally be held in working memory.

A simple place to start is a voice-capture app for your smart phone or tablet, coupled with something like Evernote to then easily download the recording (Evernote’s app now includes a voice recording feature), to categorize and store your ideas. Or, a pocket moleskine works well for analog types who want to record their thoughts. These simple shifts can change the neuroscience and psychology of the creative process in very subtle, yet impactful ways.

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Three organizing essentials

If you want to be organized, these three essential tips can get you headed in that direction:

  1. Have energy. If you’re tired or deprived of nutrients, simple tasks like returning objects to their storage locations, taking the time to do a task properly, staying focused, and even making decisions are all difficult to do. When you get the proper amount of sleep your body requires and eat healthful meals and snacks you improve your chances of being on task and having consistent follow through over the course of your day. Taking care of yourself makes it easier to take care of the mess.
  2. Own less stuff than you have space to store. When objects aren’t crammed into a space, it’s easier to find objects and return them after you’re finished using them. If your filing cabinet is overflowing, you can’t put new documents into it. When your entryway closet is jammed packed, you throw your coats over chair backs instead of hanging them up on hangers.
  3. Write it down. The more projects, commitments, and worries you have floating around in your head, the harder it is to focus on your work, as well as remember all the stuff you have to do. Get all of your actions out of your brain and onto a to-do list or calendar.

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Coming back to work after vacation without chaos and stress

Returning to work after a vacation or long weekend rarely goes smoothly. If you’re oblivious to the chaos because you’re still in a vacation haze on your first day back, the mayhem will settle in on day two or three. Your to-do list is more extensive than usual, the backlog of email seems overwhelming, and your reaction time to even the smallest of problems is as if you are immersed in a bowl of thick maple syrup.

The easiest way to avoid this stress and disorder is to prepare for it before you leave:

  • Notify the people you regularly interact with that you will be out of the office. When people know you’ll be gone, they often don’t try to contact you for the small things. This helps significantly to reduce voice mails and emails for things that are resolved before you return.
  • Clear your schedule so you don’t have any meetings or appointments the first day (or two) you’re back at the office.
  • Clear the inbox on your desk and your email inbox so it will be obvious what new items you must attend to when you return.
  • Try to wrap up all action items so you have nothing old to finish up when you return. This may be impossible with the type of job you have, but if you can do it, I highly recommend it.
  • Do as much preparation work for your first day back as you can. Any automated tasks or work you can do in advance, try to do it. You want your load to be as light as possible when you return.

After you return, these strategies can help you to regain order and your sanity:

  • Arrive an hour early to work so you can find your footing before everyone else arrives in the office.
  • Scan the contents of your physical inbox, your email inbox, your calendar, and anything else that has appeared on your desk. Get an idea of all of the new items that you’ll have to do and what old items are still on your task list.
  • Gracefully bow out of as many obligations as possible that would take you away from your desk for the day (or next few days).
  • Schedule deadlines for all of your new action items on your calendar — and keep these deadlines realistic. It will take awhile to get back into the rhythm of your work, so be sure to pad in more time than usual for tasks.
  • As you’re working, alternate between old action items and new action items and between mindful and mindless tasks. Take a break at least once an hour, and don’t forget to eat (your brain and body need the fuel).
  • Mind other people’s expectations of when to receive work from you. Now is the time to under promise and over deliver.

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Want to be organized? Know thyself.

One of the best ways to create an effective organizing system is to know who you are. If you don’t know your strengths and weaknesses, you can’t build a system that reflects your abilities.

Someone who is easily distracted shouldn’t have an intricate paper filing system based on numbers and codes. Someone who takes his shoes off at the front door shouldn’t have a shoe organizing system in his bedroom. The more a system reflects how you live and your preferences, the more likely it is to work for you.

  • Are you a visual, auditory, or kinesthetic processor? Find out in “Understanding how you process information to help you get organized” and then learn how to take action on those strengths.
  • What time of day can you focus at your best and when are you easily distracted? Keep a log and then “Plan and execute a productive work schedule” that best reflects your energy waves throughout the day.
  • How long can you effectively focus on something? Scientists have concluded that 40 minutes is the average time span for most people. Check out the Science Daily article “Are you really paying attention” to learn more.
  • What do you really like? I don’t mean what are you supposed to like, but what do you sincerely enjoy? Is there a way to integrate these passions into your organizing systems? If you love watching television, can you find a way to watch television and straighten up the house during commercials? If you love birds, can you use bird labels on files in your filing cabinet so that doing filing is more joyful for you?
  • What do you despise? If you can’t stand putting away laundry, can you swap the chore with someone in your house and take over a chore she can’t stand but that doesn’t bother you? Can you hire someone to take over this organizing task for you?
  • Do you know why you want to be organized?

There are hundreds of questions you can ask yourself to learn about who you are and what are your preferences. Once you know your strengths and weaknesses, you can build an organizing system that will be easy for you to maintain and help keep your life less chaotic.

Like this site? Buy Erin Rooney Doland’s Unclutter Your Life in One Week from Amazon.com today.