Swift answer from the Microplane rep.

Laila J. at Hamonoya ApS in Denmark (the company representing Microplane over here) writes to tell us that the mysterious breaking of our grater is the first such break she has ever heard of, and that she will send us a new grater free of charge. She also says the Microplane engineers will be all over the broken grater as soon as we can get it to them, to make sure this stays the only time such a mishap has ever happened. What can we say? This must be an exemplary way of handling a complaint like ours, and we will all be better at our business if we learn from it. We’ll also be asking the Microplane people to let us know what caused the break if they can find out, ’cause we are very curious to know.brbr

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