Front-load important information in your communication

A friend recently reposted the following job listing on his Facebook wall, hoping his friends would refer qualified candidates for the position:

Government affairs firm seeks administrative/executive assistant for firm’s Senior Partner. Main responsibilities will include organizing travel and schedule for Senior Partner, managing correspondence on his behalf, and other as-needed tasks at his request. Other responsibilities will be related to office management and will involve simple bookkeeping. The ideal candidate will be detail-oriented with strong communication and computer skills. Knowledge of Capitol Hill preferable. Spanish fluency required. Please send cover letter and resume to…

As I read through the post, several names immediately came to mind…at least until I made my way to the penultimate sentence which indicated the position required fluency in Spanish. That job requirement obviously restricts the pool of qualified applicants considerably.

Imagine the amount of time collectively wasted by thousands of non-Spanish-speaking job seekers reading almost the entire listing before realizing they were unqualified for the position.

If the person who wrote the listing had included any non-negotiable requirements in the first or second sentence, then it would have given any unqualified job seekers an immediate cue that they could stop and skip directly to the next post. Here is how a revised listing might have read:

Government affairs firm seeks administrative/executive assistant fluent in Spanish for firm’s Senior Partner. Main responsibilities will include organizing travel and schedule for Senior Partner, managing correspondence on his behalf, and other as-needed tasks at his request. Other responsibilities will be related to office management and will involve simple bookkeeping. The ideal candidate will be detail-oriented with strong communication and computer skills. Knowledge of Capitol Hill preferable. Please send cover letter and resume to…

By front-loading important information — whatever it may be — you show respect for other people’s time by giving them the ability to make an early exit. Unless you’re M. Night Shyamalan, this principle can probably be applied to all your writing. It can also be applied to voicemails, where if the person didn’t get your telephone number upon first listen he can go back and only listen to the first few seconds of it again to retrieve what he needs.

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