Transform2011: Design for a New Healthcare Delivery System

As a special thank you, Core77 readers can receive a discount to this year’s symposium.
Register today by selecting “Group Fee.” Under: “How did you hear about Transform?” check “OTHER” and note Core77.

Core77 is proud to be a Media Sponsor for this year’s Transform2011 symposium, hosted by the Mayo Clinic’s Center for Innovation in Rochester, Minnesota. A groundbreaking multidisciplinary gathering, Transform2011 will focus on the challenges of the health care delivery system through the lens of design—disruptive ideas, innovation, social media, games, technology development, advocacy, environments and shifting populations. The focus of the annual symposium is to encourage partnership, participation and engagement from professionals across disciplines with a common goal to affect change in the healthcare delivery system.

This year, Transform has invited a powerhouse of design thinkers and business leaders to participate in the symposium including William Drenttel (DesignObserver), John Thackara (Doors of Perception), Mariana Amatullo (Designmatters), Chris Hacker (Johnson & Johnson), James Hackett (Steelcase) and our own Allan Chochinov, just to name a few. We recently told you about a unique opportunity to be part of the conversation through the iSpot challenge and gave you a look into the Mayo Clinic CFI’s design process. Today we’re digging in a little deeper to learn more about the potential of design to transform our current healthcare delivery system.

Transform2011: Designing Solutions. Inspiring Health.
September 11-13
Rochester, Minnesota

Core77 had an opportunity to speak with two of this year’s speakers: Doug Powell (AIGA and HealthSimple) and Maggie Breslin (Mayo Clinic Center for Innovation). Read on to hear more about their perspective on this year’s conference.

When Doug Powell’s daughter Maya was diagnosed with Type 1 diabetes, he and his wife Lisa Schwartz Powell embarked on a project to create a well-designed tool to help demystify and manage the disease. The result was Type1Tools, a kid-friendly, intuitive educational product with an emphasis on colorful graphics and simplified information. In 2005, the Powells created HealthSimple to bring their approach to a broader audience. As a designer who has worked to bridge the gap between design and the healthcare industry, Powell has a unique perspective on the ways that design can help shape the future of the healthcare industry. Powell explains the urgency and importance of bringing designers and healthcare professionals to the same table:

We need to illuminate to the embedded leaders in the healthcare community what the real opportunity is and the breadth of that opportunity. In certain pockets, design is being implemented and utilized really pretty effectively. For example, the Mayo Center for Innovation is really a leader in this space—in patient room design they look at what that environment is like and what opportunity is there to create an experience for the patient that has a potentially positive effect on their health. That’s revelatory; that’s really a huge, huge step. But, at the same time there’s lots of open opportunity for designers to effectively make our case. Thus far, we’ve done an okay job of that but we need to continually do better to refine our story, keep finding new ways to connect with that audience and introduce new examples of effective design in the healthcare space.

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Maggie Breslin, Senior Designer/Researcher at the Center for Innovation, pioneered the role at the Mayo Clinic in 2005. The organization was one of the first groups to embrace design as an inroad to healthcare solutions, bringing designers in-house in the mid-aughts. With a background in communication and media, Breslin brings a unique perspective to not only her role at the Center for Innovation, but also as a a designer. We spoke with Breslin about the importance of storytelling and the role of design in working to bring about new solutions for the healthcare delivery system.

Core77: Can you kind of tell us a little bit about just the importance of storytelling in your work, both as a designer and the Mayo Clinic?

Maggie Breslin: One of the sort of mini founding principles of the Center for Innovation is this real commitment to the idea that you can be multi-disciplinary and that any kind of solution to our healthcare delivery problem is going to come by bringing people together who haven’t normally been at the table to think about the problem and to think about solutions and to really engage each other in the way of advancing ideas.

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