Keeping New Year’s resolutions

Have you resolved to get more organized in 2014? The following suggestions are ways to ensure you actually accomplish the goals you’ve set.

Get a buddy or a support group

Here’s what works best for me when I’m trying to keep a resolution: involving other people in helping me reach my goal. One of my goals is to go walking daily. I have been most successful when I had a walking buddy as we’d keep each other going. Another thing that worked, although not quite as well, has been to get a Fitbit. I have friends that also use Fitbits, and we see each other’s daily step counts, and cheer each other on.

I’ve also found that having an accountability partner works well for me. For the past few months, I’ve been exchanging daily emails with a friend, telling her what I accomplished that day, and often mentioning my plans for the next day; she sends similar messages to me. Knowing I’m going to tell someone what I’ve completed inspires me to have good news to report every day. We’re each other’s cheering squad — and who couldn’t use one of those?

Be willing to adjust if necessary

If you find you’re having a hard time with a particular resolution, maybe you need to rethink it. For example, could you reach your goal using a different strategy than you originally had in mind?

Let’s say your goal was to keep up with your mail (or your email) and not let things pile up in your inbox. Maybe you intended to clear out your inbox every day. If that’s not working for you, what could you adjust? Would it work better to tackle this at a different time of day? Would it work better to set this as a weekly goal rather than a daily goal? Would it help to focus on eliminating the incoming mail, so there’s less to go through each day? Could someone else do a part of the “dealing with the mail” work?

You may find the resolution you set was simply overly ambitious. Maybe the answer is to set a new goal that still moves you in the right direction, even if it doesn’t take you quite as far, quite as quickly.

Make things easy; remove barriers

Continuing on the mail example: Do you get a lot of items that require shredding? If so, do you have a good shredder?

More generally, make sure you have the tools you need to support you in reaching your goals. For example, when I needed to get more exercise, one thing I needed was a pair of better shoes than the ones I had.

Understand the science of habits

Stopping bad habits and developing new ones isn’t always easy. If you understand more about how habits work, you may find it easier to get those new habits in place. One place to start would be The Power of Habit, by Charles Duhigg, which looks at some recent research on this subject. Steve Silberman has an informative review of the book, as well as an interview with Duhigg.

It’s also worth realizing, as Margaret Lukens points out, establishing new habits might take longer than the 21 days or 30 days you’ve probably heard about. If it’s taking a while for your new habits to become automatic, that’s normal — and no reason to get discouraged.

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A case against New Year’s Resolutions

I think I’m the only person I know who doesn’t make New Year’s Resolutions. I used to when I was younger, but I never followed through on any of them. When I was older I developed strategies for following through on my resolutions. I made plans. I made sure my resolutions were S.M.A.R.T. (specific, measurable, attainable, realistic and timely). Yet, even with all of this planning and organizing, I still could not keep my resolutions beyond the first week in January.

After a few years of feeling guilty and beating myself up about this, I took a good hard look at why my New Year’s Resolutions may not work.

Why New Year’s resolutions often fail

January is a busy time of year

Usually there is a two-week holiday surrounding Christmas and the New Year. Vacations and visiting family and friends can cause major disruptions in routines and schedules. Getting back on track can be a chore in itself. Trying to re-vamp your life with resolutions during this time can be almost impossible.

December is often the fiscal year end

If you’re running a business and your fiscal year end is December 31, there may be the added work of bookkeeping and accounting to deal with on top of the vacations and visitors. Trying to implement your resolution of re-organizing your home when your business needs more of your time can create frustration and may lead to failure.

In the northern hemisphere, January has bad weather

For those in the north, January is cold and there is lots of snow and ice. There can be major power outages. Local governments may even declare states of emergency. During times like these, resolutions often fall by the wayside and may not be continued afterwards. You’re focused on staying warm and providing for your basic needs, in addition to it often being gloomy.

The date is arbitrary

With celebrations and champagne, the first day of January may feel like a momentous time. However, the celebration could be any day of the year. Except for adding new pages to your daily calendar and nursing a hangover, there isn’t any difference between January 1 and May 1.

Alternatives to New Year’s Resolutions

Make your resolutions on another date

Your birthday is the start of another new year of your life. It may be the perfect time to start your resolutions. Many people choose the start of the new school year as a good date to make resolutions. The Chinese New Year or your country’s “National Day” may be ideal dates to start your resolutions. Religious holidays may also work well for you. Consider making resolutions for Ash Wednesday, Rosh Hashanah, or Diwali.

Make monthly resolutions

Choosing one resolution per month may work better for some people. Don’t feel that you must start on the first day of every month, either. If your birthday is on June 25, consider starting your monthly resolution on the 25th of each month.

Avoid resolutions and adopt a better habit

Since I’ve given up on resolutions, I just adopt better habits throughout the year. For example, my previous habit was eating chocolate as an afternoon pick-me-up. My new habit is eating a piece of fruit and drinking a glass of water. This habit took me only two weeks to adopt. It was very easy. Now, I don’t even think about the chocolate.

Some habits take longer to integrate into my life than others, but once it does become a habit then I examine my routines and see what other habits need to be improved.

The following are examples of small habit changes that can make big differences:

  • Clean the dinner dishes right after eating instead of checking email or watching TV.
  • Hang your keys on a hook on entering the house instead of leaving them in your coat pocket.
  • Write events in your planner as soon as they arrive in an email.
  • Hang your coat on a hook/hanger instead of draping it over a chair.
  • Prepare your lunch for work the night before instead of first thing in the morning.

You don’t have to put a dozen resolutions into effect on New Year’s Day to change your life. Just change one habit at a time, as it works best with your schedule. As Lao Tzu said, “A journey of a thousand miles begins with a single step.”

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Creating New Year’s Resolutions for 2014

After Christmas each year, the search function on our website gets a lot of activity by people looking for articles on “how to get organized” and “be more organized.” This is of little surprise since “Get Organized!” is such a common New Year’s Resolution.

Over the next couple weeks, we are going to address New Year’s Resolutions in a series of posts — how to create them, how to make a plan for achieving them, technology that can help you work on them, and even an alternative perspective on how not to make them. We want to help the thousands of people looking to get rid of clutter and find more organization in the new year, just as we do every day, but also lend a helping hand to those of you creating resolutions that have nothing at all to do with clutter and disorganization.

Brainstorm

Grab a pen and paper, find a quiet and comfortable place to sit, close your eyes, and take a deep breath. Spend a few minutes in solitude trying your best to think about nothing. If you’re like most people (myself included) it will be very difficult to clear your mind, especially if this is not an activity you do regularly. Responsibilities, concerns, wishes, dreams, embarrassing situations, and maybe a few random jokes will flood your mind. As they do, write down these thoughts on your paper and then quickly return to trying to clear your mind. Eventually, you’ll either tire of the activity or be successful at having a clear mind, and this is when you can stop the meditation activity and review the list you created.

Do you notice any themes among the items on your list? Do you see items that evoke strong feelings — good or bad? Are there items on your list of things you wish to change or improve upon or achieve?

While reviewing this list, think about how you want to feel in 2014. Like most people, you probably wish to have more energy, more happiness, and less stress. Are there any items on your list that will help you achieve these feelings of contentment?

Work through your notes and begin to draft your resolutions for the new year.

Be precise

After brainstorming, “Get Organized!” may still be at the forefront of your resolutions. Unfortunately, it is an extremely vague resolution, and people who make vague resolutions are more likely to fail at achieving them than people who make precise resolutions.

Do you want to get organized at work or at home? Is there a specific area of your life where, if you were more organized, you would have less stress? Do you have one or two projects that are out of control and a little organizing can help them succeed?

The more exact you are with what you want to change, the more likely you will be to create steps to help you achieve your resolutions. Instead of “Get Organized!” perhaps you want to create precise resolutions like: Better organize the children’s bedtime routine; Organize and file medical records and bills; Unclutter clothes that don’t fit from bedroom closet; Research, acquire, learn how to use, and maintain a new project management system at work.

Be realistic

There are a number of things I would like to change about myself, but I am not super human. I have limitations — limited time, energy, finances, etc. As a result, I’ve never been successful at achieving more than 12 resolutions (one per month) in a given year. And, most years, I’ve only been able to achieve four or five large resolutions. You know yourself best, so be realistic with what you can achieve. If you have a newborn at home, you may only want to have two or three resolutions for 2014. If “Get the proper amount of sleep each night by going to bed by 10:00 pm” is one of your resolutions, as it is one of mine, put it at the top of your list. The more energy you have, the more likely you’ll be to achieve the other resolutions on your list.

Further reading

When creating New Year’s Resolutions, I always think about the brilliant and inspiring Danielle LaPorte. Her book The Desire Map is one of the best books I’ve encountered for helping to decide what new path or paths you wish to take in life.

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One step toward uncluttering: get rid of the things that make you feel bad

The things we own don’t just serve utilitarian or decorative purposes; many of them also have an emotional connection with us.

When I look at the pictures on the walls of my office, they bring back memories of fantastic vacations and they make me smile. I have four coffee mugs that were gifts from people I care about, and they constantly remind me of these wonderful people.

But, sometimes we wind up owning things that don’t have such good associations. Our things might remind of us of sad times, of people who weren’t kind to us, of the company that laid us off, etc.

Often, we haven’t articulated to ourselves just how an item makes us feel. Once we do, it’s much easier to decide if it’s something we want to keep in our lives.

The following is part of a story from Derek Powazek about his relationship with a handmade coffee mug that he had for years, including some years that involved a relationship that ended badly:

I was now living in a new place, with a new love. And a decade and a half later, that old black and purple mug was still in my hand every morning.

But now … it just made me feel bad on a barely conscious level. It reminded me of the failed relationship that nearly broke me.

So one morning, as I waited for the coffeemaker to finish its burbling with that old mug in my hand, I looked around my new kitchen, in my new life, with a new woman who loved me, and I realized it was time to stop holding on to things that hurt.

In Clutter’s Last Stand, Don Aslett wrote about “aftermath junk” — what you get from “keeping something to remind you of a terrible experience, like the knife that cut the tendon in your hand, that old cast, your kidney stones, your ex-boyfriend’s insulting letter and even his frayed jacket, the cleats you were wearing when you scored the goal for the other team and lost the national tournament.”

It isn’t just things with negative associations that can make us feel bad. I once owned a lovely painting of a little girl, given to me by people I love. But, after a number of years, I realized she always looked sad to me, and I didn’t want pictures of sad people in my home. I gave the painting away to someone who didn’t have the same reaction I did and could therefore appreciate it much more.

Sometimes the thing making you feel bad is an unwise purchase, so you have what Gretchen Rubin calls “buyer’s remorse clutter.” However, as Cindy Jobs explained, “Unfortunately, keeping a bad purchase doesn’t make it a better purchase.”

As we move toward the end of the year, consider taking some time to remove anything in your space that makes you feel bad, for whatever reason. As Erin said back in April 2012: “Keep only objects that bring you happiness. Life is too short to surround yourself with sorrow and pain.”

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Dyeing to love my clothes again

Today’s guest post is from my hometown friend Rebecca Bealmear. Lawyer by day and aspiring minimalist by night, she writes about her adventures in simple living, bicycling, and whatever captivates her attention on her personal blog Seven2seven8.com. She currently lives in St. Louis, Missouri. A big welcome to the lovely Rebecca. — Erin

For the past three years, I’ve joined up with the women on my husband’s side of the family for a once-a-year shopping trip. We often time it in the fall, to celebrate my mother-in-law’s birthday, and to get a head start on holiday shopping. And so, I found myself with my in-laws, at the Osage Beach outlets in Missouri this past October 26. This time, however, I didn’t feel like buying anything.

The funny thing about our tradition (and the point at which I became part of it), is that it coincides with the time I started to question all of the belongings I was holding onto in my home “just in case” they became useful or somehow morphed into what I really wanted or needed. This was especially true in my clothing closet — my tiny, circa-1939, approximately 10 square foot closet.

It was then my clothing projects began. I donated, but then I replaced more than I donated. I tried storing just a quarter of my huge wardrobe (full of inexpensive and trendy items) in my closet, with the remainder hanging on racks in my basement. And this worked, well, not at all. Then, it took a turn for the worse when I was bitten on the hip in February 2012 by a brown recluse spider that moved into a pair of pants I had been storing downstairs.

Suddenly, donating clothing I was not consistently wearing became so much easier.

Fast forward to today, and my wardrobe is easily a quarter (a sixth? an eighth?) the size it was a couple of years ago, and I have found a wardrobe system that really helps me evaluate the remaining items.

In February of 2013, I decided to try Courtney Carver’s Project 333. I tailored the challenge to the size of my current wardrobe, so I could reasonably cycle through almost all of my clothing in a year’s time (by dividing six rounds of 33 items across two months each). I have now completed four of my six rounds, and I am hooked, and I am changed.

I can no longer tolerate excess in my wardrobe or home, though I am still negotiating for myself what is “enough” and what is “excess.” I am simultaneously surprised, relieved, and horrified by the volume of items I have donated to charity organizations, and by the lack of sustainability I have learned is inherent in our fast-fashion culture. I struggle with ethical concerns raised by the toll rampant consumerism has taken on the lives of garment manufacturing factory employees in places like Rana Plaza, in Bangladesh, where the April collapse of a building (costing the lives of thousands of workers) has resulted in almost no improvement in conditions for workers — those who make the clothing we often wear just once or twice before discarding it for the next great deal.

This is how I found myself uninterested in purchasing clothing on my recent shopping trip with my in-laws, and strangely attached to some clothing in my own closet — specifically, four items that had disappointed me over various rounds of Project 333: (1) a white t-shirt, too sheer and becoming discolored; (2) a white button-up tunic, stained with bicycle-basket oil; (3) a white blouse with a lace panel, discolored from overuse; and (4) a chevron-striped blue skirt in a color I found difficult to wear and weirdly cheap-looking.

My solution? They had to dye.

Armed with one box of Rit Dye in Denim Blue, a large stockpot, and the four items to dye, I set out to improve the items in my closet. These are the items before:

And these are the items after dyeing, rinsing, washing, and drying:

I am pleased with the results. The practical life of each garment has been extended, and they each have a different personality in the new blue versus the original shade. And, if I ultimately donate a garment, it might actually find its way into another person’s closet now, instead of landing in a rag heap or landfill – a much better fate than the tops would have met, had I donated them in their stained or discolored states.

The box of Rit Dye cost about $3 and since I already owned the clothing, it was free. I’d recommend getting some rubber gloves to protect your hands. I simply followed the provided instructions, which were very well-written. I dyed the skirt first for 20 minutes, then all three shirts together for another 20. Once finished, I rinsed the clothing well, and ran them, alone, through a heavy-duty wash cycle with a generous amount of detergent, then dried them.

No shopping, no landfills, no waste. I’ve deemed it a success!

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A funeral for riding boots

Maybe it’s because I keep my possessions to a minimum that I sometimes have difficulty parting with objects that have been a significant part of my life.

A few years ago, I had to say goodbye to a pair of riding boots. I’ve been an avid equestrienne for the better part of 30 years and I bought my first pair of REAL riding boots in 1986. I wore these boots in horse shows around the province and in clinics with Olympians. The boots helped me ride at various equestrian centres in nine different cities in four different provinces.

Finally, in June 2010, they broke beyond repair while in service at a local horse show. It was a difficult moment for me, realizing that I would have to say goodbye to these boots that had served me so well for so long.

In order to cope with the loss, I decided to have a funeral for the boots. I set up a Facebook event and invited my friends, many of whom I have ridden with over the years. At first I thought that they would think that I was crazy (and they may have a point) but most of my friends helped me make the event memorable. One of my friends quoted a poem from Harpers New Monthly Magazine, Volume 54, December 1876:

Farewell, old boots! a tender last farewell!
Inanimate, but mourned as if with souls
Instead of soles: I’ll find for you some dell
Where, though no bell for your requiem tolls.

I had a few other friends weigh in and admit that this event encouraged them to retire various objects: dance shoes, army boots, and paint brushes. One colleague wrote that it was “time to lay to rest ‘Wedding Glass’, the last surviving member of a set of glasses that outlived ‘Marriage’ by 21 years”. Of course there is always one clown in the bunch and he thanked me for the “booty call”!

All in all, it made me feel much better that I had given a public tribute to my riding boots that had served me so well in the past. I wrapped them tightly in a plastic bag and they were taken away in the “hearse” (garbage truck).

If you have items that you have difficulty parting with, try having a funeral or a tea party or even writing a letter to the item, explaining its importance in your life. Save the letters with pictures of the items either on your computer or in a scrap book. It helps to let your friends in on the deal. They can comfort you and make you laugh like no inanimate object ever could.

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Keeping your head above water when you’re exhausted and/or going through a major life change

As a parent with an infant at home, I haven’t been getting much sleep. Oddly, though, I’m incredibly happy to be exhausted. Even when she’s screaming at 2:00 in the morning for a bottle and a diaper change, I’m smiling. We waited so long for her and having her in our family is an incredible blessing.

I’d be lying if I didn’t admit the exhaustion is taking its toll, however. I wrote an email to my mom, never hit send, and then wondered for a few days why she didn’t respond — all the while the drafted email was just sitting on my computer’s desktop, staring me in the face. Clean laundry is hanging out on the bed in our guest room, waiting to be put away. And, those of us in the house with teeth, well, we have eaten more pizza for dinner in the last month than we had in the previous six months combined.

Thankfully, I know this exhaustion will pass as our daughter gets older. She’ll start sleeping through the night and I’ll stop trying to open the front door of the house with the car key. In the meantime, there are steps I’ve been taking to keep things from spinning out of control that I thought might be able to help other new parents as well as anyone going through a major life event or bout of exhaustion.

Embrace chaos in the minor priorities

I have an infant, a four year old, a full-time job, and numerous other responsibilities to care for right now, and very little energy. The energy I have is going toward the things that must be done, and pretty much zero energy is being spent on other things. I’ve resigned from a committee I was serving on that I enjoyed but that my participation isn’t essential to the success of the committee. I haven’t made my bed in the last month except for the two times I’ve changed the sheets. My pile of filing and scanning is three inches high. When my energy levels return, I’ll resume taking care of the minor priorities in my life. Until then, oh well …

If you are unclear as to which priorities in your life are major and which are minor, take a few minutes to list them. What deserves your attention right now? What doesn’t? Be honest with yourself and remember you’re only human and you lack super powers.

Hire, accept, and ask for help

My mother-in-law stayed with us the first week after our daughter was born. A cleaning crew has come to the house twice to clean the toilets and floors and to dust. Next week, I’ll be hiring the neighbor boys to rake the leaves in the yard and do the last mowing of the season. I can’t do it all and I’m not about to let pride or having things done my way get in the way of my family’s sanity.

Also, it’s a good idea to remind yourself that people cannot read your mind. If you need help, you have to ask for it. If someone offers to bring your family dinner, you have to respond to the person who made the offer that you think this is a great idea and then provide them a date, time, and information about any food allergies. Now is not the time to be polite for the sake of being polite and decline the offer if you actually would like the help. If you are overwhelmed by a project at work and everything else going on at home, you need to tell your coworkers/boss that you are overwhelmed and ask for help to rectify the situation. Don’t just wish for someone to help you, ask for help if you need it.

Simplify tasks

I have an inbox for each of my children that is collecting stuff I want to keep or remember for later, but don’t have the time to process right this moment. For my daughter, I’ve been writing important milestones on notecards and tossing the notecards in the box to eventually be recorded in her baby book. “Rolled over unassisted first time 10/16″ is on one of the cards, for example. Yes, I could just write the information into the baby book now, but getting out and putting the book away each time I want to record something isn’t going to happen. Writing on a note card is more my speed. It’s all about the bare minimum right now.

On the television show Holmes on Homes, host Mike Holmes often points out that other people’s work has been done to “minimum code.” He means the contractor or plumber or whomever only did the work the law required, and nothing else. This phrase has made its way into our family’s regular dialog when we want to refer to doing something as easily as possible, and nothing more. Minimum code is now how we make lunch and dinner — a protein and a vegetable. Minimum code is how we take care of the car — put gas in it when the tank is low. Minimum code is how we maintain the house — put stuff away after using it, but let a cleaning crew take care of the rest. Be realistic about what you will do and simplify tasks to minimal code.

Hit pause

Now is not the time to become commissioner of the softball league or volunteer to spearhead the silent auction for the annual PTA fundraiser. It’s also not a good time to make a major life decision. Get through this period of exhaustion and then start adding new things to your life and contemplating your next move. This wave is temporary and you just need to ride it out.

Obviously, the advice doesn’t stop here. Please feel welcome to share valuable lessons you have learned from being ridiculously exhausted in the post’s comment section. I’m certainly looking for even more ways to reduce stress and streamline processes right now and I know there are many readers out there who could benefit as well.

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Ask Unclutterer: How do you let things go?

Reader Callum submitted an email to Ask Unclutterer describing his difficulty parting with “I might be able to use this some day” objects and anything he has attached with sentimental value. The email contained the following:

Over the years growing up I always held onto everything I could, and even directly collected things I found or picked up. Like most people I’ve spoken to about this, I have found myself attached to most of my objects … I find it impossible to declutter beyond the very basics! I only just managed to give away some shirts today, which was hard enough as I have had some for a very long time and reminded me of when I was a different person. Luckily I took a picture of them just in case, but I’m not sure if this method will work for some of my more quaint objects.

Callum, right now, your situation feels like it is specific to magazines and t-shirts and electronics and knick knacks, but what you describe is at the heart of almost everyone’s issues with clutter. Simply stated, you are emotionally attached to the things you own. And, as a student who is not extremely wealthy, you fear letting things go because there may be a time when you will need something and not be able to afford buying it again.

Neither the emotional attachment nor your fear of letting things go is wrong. You’re human. You have fears and doubts and you also like to remember happy moments from your past. Everything you’re feeling is normal.

However, things have started to go to the extreme. You have reached a point where you are no longer in control of your stuff. Your stuff is starting to control you and your space. You can’t find the things you need and you can’t let go of the things you don’t want. This happened to me, and it happens to a lot of people. In your case, I think regaining control of your stuff and getting a clear picture of what you want for your life will help to alleviate this extraneous anxiety.

My first suggestion is to take advantage of any mental health services your school may offer its students. Talk through with a therapist why you feel such strong ties to your past and your things. Why are you so interested in making your past a continued part of your present? You may simply have normal levels of nostalgia, but there might be more to it and a therapist can help you make that determination. Since most student mental health services are free, I think it’s a great place to start.

Another action I think would be good for you is to immediately get rid of any item you’re keeping that has negative feelings attached to it. This is usually an easy task, even for the most sentimental of folks. There is no reason in the world to own anything that doesn’t make us happy or, at bare minimum, have no impact on us at all. Your space is limited, you can’t keep everything, so get rid of the bad.

Finally, I think it is important for you — for all of us — to be clear about what kind of a life you really want to lead. Do you have a clear vision of who you are and what is important to you? What does a good day look like to you? What does an ideal home look like to you? Spend some time reflecting on what you want for yourself and your space. Once you know what kind of life you want, you can take actions to create that life. You’ll know what objects in your home represent who you are and who you want to be, and what objects don’t belong in your space any longer. Once you know where you’re going, it will be a lot easier to get there.

This site is full of practical advice on how to organize cables and magazines and all the stuff you may eventually decide you want to keep, as well as has suggestions for where to donate unwanted items. When you are ready to get rid of the clutter, check out those tips. Until then, spend some time in introspection, discover what it is you want for your life, talk through the emotional ties with your past with a therapist, and get rid of the stuff that brings you down. After you’ve done these things, parting with the clutter will be much easier than it would if you tried to do it right now.

Thank you, Callum, for submitting your question for our Ask Unclutterer column. Good luck to you on the next stage of your uncluttering journey! Also, be sure to check out the comments for additional advice from our readers.

Do you have a question relating to organizing, cleaning, home and office projects, productivity, or any problems you think the Unclutterer team could help you solve? To submit your questions to Ask Unclutterer, go to our contact page and type your question in the content field. Please list the subject of your e-mail as “Ask Unclutterer.” If you feel comfortable sharing images of the spaces that trouble you, let us know about them. The more information we have about your specific issue, the better.

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Thinking about buy-and-return habits

You go shopping, buy a bunch of things, and bring them home. Later on, you decide to return a number of items. That’s a great way to unclutter, right?

Well, sometimes — and sort of.

Certainly, you’ll want to return anything that’s defective. I bought some shoes online earlier this year and they looked exactly like what I wanted. But when they arrived, I found out they squeaked when I walked. Fortunately, I had bought them from a site that makes returns very easy.

On the other end of the spectrum, some returns are questionable, even if stores accept those types of returns. I don’t think it’s okay to buy a dress, wear it to a special event, and then return it. Nor do I think it’s okay to buy a nice TV right before the Super Bowl and then return it after watching the game. Some stores are fighting back against this practice, as The Cut reports:

Bloomingdale’s has had enough. … So they’re attaching three-inch black-plastic tags to visible places on clothing, like the front bottom hemline. … The new devices on Bloomingdale’s clothing are unhidable; once removed, they cannot be reattached. No more wearing and returning, unless you decide to pretend “visible tags” are a new trend.

But many other return situations are less straightforward. I’d never really thought about the problems returns can cause until I read a discussion on Ask Metafilter, where a number of members who worked in retail shared what goes on behind the scenes. Here are just two of the many perspectives:

I can talk about retail for clothing, two industries I worked retail in. For clothing, if the garment was still selling at full price, and showed no signs of wear, we would re-tag and sell it again at full price. If it were no longer selling at full price, we would re-tag and sell it at the current sale price. If it did show signs of wear but we were obliged by policy to accept it, we’d deeply discount it, donate it or just throw it in the trash.

I can tell you from my experience in working at Restoration Hardware and at a few convenience stores/pharmacies: a good portion of stuff is thrown out. Everything that is possible to put back on the shelf is (unopened, like-new packages, unworn clothing, unused cushions and the like) and all products that can be returned to the manufacturer are. This is, at least at those stores, maybe 40% of returns. Everything else is logged and thrown away. We are trying to find more avenues to donate returned items, but most items that are returned are thought of as liabilities. … If you’ve tried on headphones, they were chucked. I mean, would you want to buy something that someone else had put in their ears?

Another thing I just learned is that a number of retailers are using a program called The Retail Equation aimed at helping to eliminate return fraud and to control what the company calls returnaholics. Some of these returnaholics may have a problem with compulsive shopping and need help in fighting that condition.

But most of us can be more thoughtful about our initial purchasing behaviors. If we don’t buy things we don’t need we won’t have to return those things we later don’t want, irrespective of the reason. Additionally, do we have valid reasons for the returns we do wish to make? Or, are we needlessly creating more work for the stores, and causing good merchandise to wind up in the trash? Would donating the item to a charity that needs that item be a better way of handling the unwanted merchandise?

Of course, if you need to return defective merchandise, you’ll want to be very aware of the store’s return policy. I overlooked this recently, and bought some non-returnable “fits all sizes” socks, which didn’t come close to fitting me. I wound up donating them to charity. When making purchases, you’ll want to check for:

  • Whether the item is returnable at all.
  • How long you have to make the return.
  • If a receipt is required.
  • Whether you’ll get cash or a store credit.
  • If there’s a restocking fee.

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What to do when one person abhors clutter and the other attracts it

I’m sure you’ve heard the adage “opposites attract.” In my experience with home organizing, I’ve found that opposites do attract more often than not. One person is usually a neatnik — thrilled by clear surfaces and closet organization. The other is a pack rat — inspired by the endless potential of stuff, glorious stuff! When these two extremes live together, sooner or later, conflicts arise. How can you make it work? Surprisingly, it has very little to do with the stuff itself and a lot to do with mindset.

The first trick is to realize that neatniks and pack rats are two completely different species, so to make living together harmonious, you need to think about habitats. A bird and a fish may be able to live comfortably in the same house, but not in the same container. Put the bird in the bowl and she’ll drown. Put the fish in the cage and she’ll asphxiate. To make it work, both parties must agree on a standard for common areas and carve out a place where one can sing and the other can swim.

Nine steps to create a co-habitable household:

  1. Agree to the acceptable uses for shared areas. For example, you might agree that the living room is to be used for watching TV, reading, and playing games.
  2. Remove anything that is not associated with those activities from the shared area. In the example of the living room, this would mean no craft supplies, dishes, laundry, or egg incubators.
  3. Create specific homes for everything that belongs in the shared room — a bookcase for books, a drawer for videos, a cabinet for games. Labeling makes it easier for visual people to remember what goes where.
  4. Return each item to its home after each use. If it doesn’t have a home, it can’t stay.
  5. Make a sign to hang at the entrance of the room:

    THIS ROOM IS FOR WATCHING TV, READING, AND PLAYING GAMES
    Anything not used for these purposes must stay away!

  6. Anyone breaking the rule can be fined. Use the money to hire a cleaner or go out to dinner.
  7. Set aside a few minutes each day to patrol the room. Use a hamper or basket to collect items that don’t belong. If something has a home elsewhere, put it back. If not, hold an “auction” to give household members a chance to bid on it. If they buy it, they have to find a home for it.
  8. Anything not bid on is going … going … gone! Same for anything that repeatedly ends up back in the basket. Take these items to a local charity and feel good about having fewer items to take care of.
  9. Find at least one place in the home for neatniks to live unfettered by clutter and one place for pack rats to stash their collections. Respect these separate spaces!

How to stay positive when the going gets tough:

No matter how successful you are at establishing shared and separate zones, you are still likely to run into differences of opinion about both. Before becoming combative over any stuff-related arguments, remember why you are together — love, money, you lost the key to the handcuffs, whatever. The point is, there is a reason you are living together. Remembering that reason may help you calm down when you are feeling frustrated. Try the practice of gratitude, in which you intentionally focus on the blessings in your life, no matter how small. This makes less room in your head and heart for the negative voices and can improve your patience and sense of well-being. When you are in a good place, you are less likely to say snarky things that will get the other person’s defenses up. Let me assure you, once the defenses are up, change is just not going to happen.

Lastly, consider the fact that objects are like ink blots. Rarely do two people see the same thing and what they do see depends largely on past experiences and perspective. The overflow of crafting supplies looks like crazy-making chaos to one person, but is a beautiful harmony of endless potential to another. The clear counter-tops that make one partner hum with contentment remind the other of a sterile hospital stay when no one came to visit. So you must be patient with each other. Say what you see and ask the other person to do the same. Try to see the space through each other’s eyes, and, please, keep your sense of humor. If you need an outside perspective, ask a neutral third party or hire a home organizer or other professional to be your mediator.

With large doses of patience and humor, you will be able to see the other’s sleek scales or resplendent plumage and recognize how truly glorious our differences make us.

It is important to note that if the health and safety of household members is compromised by behavior at either end of the spectrum, the above strategies are not enough. Please consult a professional with licensed credentials in these extreme circumstances.

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