Staying Relevant in a Digital Era: Fujifilm Opens Wonder Photo Shop in Tokyo

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It’s hard to believe that Fujifilm and Kodak were once competitors. Whereas Kodak declared bankruptcy in 2012, following one business failure after another, Fujifilm should be a business school case study on how to deal with tough economic times and a signature product that the world is telling you is obsolete. How does a company that made their name in film stay relevant in the age of digital photography?

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We industrial designers can of course appreciate Fujifilm’s retro-designed cameras, but there’s more to the company’s success than that: They’ve survived and thrived by focusing on the user experience. While they address the physical design of the cameras, they then look beyond it to ask themselves: What role does photography, and photographs themselves, play in people’s lives?

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