Embark: Navigating NYC Subways via Good Design

Vignelli.jpgMassimo Vignelli’s original 1972 NYC Subway Map

New Yorkers can be finicky about navigating their subway system. In 1972, Massimo Vignelli designed a map for it that was simple, beautiful and readable, and remains iconic to this day. In 1979, after much controversy it was redesigned by Michael Hertz to more realistically represent the trains’ paths and the city, in particular Central Park (which Vignelli’s map depicted as square rather than rectangle). Hertz’s remains the map used today.

Today, with all our devices, data visualizations, and infographics, we are (thankfully) more accepting of designs of abstract representations. And we New Yorkers were desperately in need of some well-designed New York City Subway apps.

The Mass Transit Authority (MTA) knows their audience, and smartly realized they themselves were not the ideal creators for a well-designed, often-used tool such as the NYC subway system app. In July, the MTA posed an “Appquest” challenge, with directives to provide the 8.5 million riders with “access to great apps that improve their transit experience.” The MTA released data for use, and encouraged developers to have at it. They now link to 47 apps for smartphones on their site.

Embark NYC won the challenge on February 3 for its simple, focused design. The developers of Embark are four guys—David Hodge, Ian Leighton, Taylor Malloy, and Tom Hauburger—who made their first transit app, iBART for San Francisco, while still in college. Embark now has apps for Boston, London, Chicago, Philadelphia and D.C.

Embark_Screens1.jpgEmbark NYC

I use the NY subway daily, and have tried several transit Iphone apps in a search for one well-designed, which works for all needs. The Maps App covers most of my needs most of the time – but not underground. Some apps, like NYC Mate are comprehensive maps of ALL NY transit: subway, bus and outlying train system; while others, like ITrans, are merely useful as a PDF of the map to view underground. Exit Strategy is great solely in showing where on the train car to get on and off to quickly get to where you are going, and HopStop provides far too much information and detail for daily use.

Embark’s functionality focus is simple: make getting from point A to point B as easy as possible. David Hodge, CEO of Embark said that this simplicity is key.

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“Our feature list might not fully stack up against some other apps, but that’s fine,” Hodge said. We leave out some of the extraneous features that would take a lot of time to include but only benefit a tiny percentage of users, and instead, we make sure we do a really bang-up job on the features that everyone uses. It’s all about being efficient. You can plan a trip in our app faster than any other NYC app.”

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